Most owners of the current model Jeep Grand Cherokees (2011 onwards) actually seem to report good service from their vehicles. The same can't be said for Fiat Chrysler Australia though, it seems. If you go to the caravan forums, where lots of people have bought them because they offer a lot, most people are very happy with them and have had little or no faults.
These are the repeated (rather than rare one-off)faults mostly with the earlier vehicles of this model, most of which have been fixed:
. knock from rear end in non-air suspension models, came from shock absorber mounting, eventually fixed
. auto transmission overheating and in some cases destroying the box. FCA would repair/replace box, though wasn't always helpful in its attitude.
. various recalls and service bulletins, carried out by dealers automatically if vehicle in for service. People who took their cars to aftermarket places wouldn't get these - a good reason to find a good dealer and use them, not aftermarket.
. some electrical issues on 11/12 models, mostly software or malfunctioning connectors. Dealers usually able to fix.
. some problems with Bluetooth and certain phones - fixed by software updates. THis is a common issue these days with new models of cars and phones.
. vehicle going into limp home - fixed by software update.
Apart from the gearbox issue, none of these are dramatic, and the current Jeep GC now seems to be a very dependable vehicle. It certainly is an excellent vehicle onroad and if it has Quadralift and Off-Road Adventure Pack, great offroad. It is amazing value too. The owners I have spoken to in the last couple of years have all been extremely happy, particularly those who do heavy towing - up to 3500kg.
What's the actual experience of people here with the current GC?
