get a pen and paper out and make notes of everything that has happened up until this point. Call it a statement of facts ..date and sign it.
Get a statement from the panel beater or write down the record of conversation between Mary and the panel beater.
Mary agreed to pay $1800 to XYZ panel beaters for the carrying out of repairs to vehicle XYZ owned by MR PLOD.
Mr Plod has now decided for whatever reason that he no longer wishes to have vehicle XYZ repaired and wishes to make a claim for a financial settlement in relation to the accident. This is now a new process.
I am pretty sure Marys responsibility is to pay for any/ all repairs incurred as a result of her accident. With a statement of facts and a record of conversation plus any paperwork she has with the panel beater . I think she could satisfy a magistrate that she has made all attempts to meet her obligations. Furthermore the panel beater could hold the cash until such time as the vehicle is brought in for repairs. as this was the agreement Mary pay ..panel beater fix.. Mr Plod bring car . only one party has failed to meet the contractual agreement between all parties.
But sounds like the panel beater is the real hero or Mr Plod was just to greedy .. these things are normally a 2/3rds ..1/3rds split between the panel beater and Mr plod. or at least that's how it used to be.
If Mr Plod had offered the panel beater $600 cash for his trouble I bet we would not be having this conversation.
good luck . Don,t be afraid of QCAT its a pretty laid back process but just be better prepared than the other party, the tribunal gives value to documents and statements not he said she said . write a statement of facts then sign it attach a stat dec to it and it will hold more weight then his ramblings.
In my case this year the other party claimed i made all sorts of threats against her, however the mediator said unless she was prepared to write them down and sign it or make a police complaint then it would not be considered by QCAT and it was not.
jet