Best price guarantee , rubbish !!

[McGirr]

Don't you just like businesses that say they offer the best price guaranteed. What a load of rubbish. Their terms and conditions vary and no one can ever advertise that.  They advertise to get your business but then hit you with have the opposition got stock etc. Who cares I am here now with money to spend.

I agree some runout models or end of line products not all businesses can get them but the customer is in the store to spend money, don't let them leave and let another company take the business.

When I worked at Harvey Norman many years ago they worked out it cost $50 per person in advertising to get them in the store , do the deal no matter what, don't argue just get their money that was my motto when I managed the electrical section here in Cairns. But some businesses just don't get it. They want to argue and carry on.

It comes down to poor training from the retailer etc. Naturally this varies per store but on big ticket items I am a bargain buyer and will push for a deal or walk away.  I suppose it's the sales person in me. 

Recently I purchased an air hose for my ARB compressor and asked for the deal at $50 as they wanted $59. I kept saying $50 even when he was doing the invoice and he said the best he could do was $55. I got it for $50 in the end. The usual don't tell the boss. He will see the sale figures anyway.

Businesses have to realise that word of mouth gets more business with the amount of social media out there.

Mark

[Nay-DMAX]

Yep help out the customer and offer good service plenty of places I wont set foot in for the latter.  With the dealing we were looking at getting a dishwasher couple years ago had looked online a bit first went to our local retravision (no more) showed the sales guy the one I was looking at fairly low end of the scale but that is what we could get.  Initially all he was interested in was telling us about the other models, eventually he showed us more about this one and I said to him your advertised price is less than that (perhaps $10) he said no it's not that is the price so then I ask him to look on their web site where he reluctantly admits I was right.  Ok so is that the best price? YEP ok then get told it is floor stock only (display) I said ok take some more off it since it is on display No cant do that the price is the price I said are you kidding you would rather lose the sale he just stood there.  I stepped back from the counter and said to the other half you can deal with this he said to the guy are you sure cause we will just go he just shrugged his shoulders.  Walked into the good guys where we have purchased before had a very helpful sales guy who went through all the info on the machine then went without asking to get best price came back said do you have any other questions if not I will give you a few minutes to chat about it. Easy Sale done

[muzza01]

Bunnings constantly say "no one can beet our prices" on their TV ads. In reality, (in Cairns) our local hardware store smashes Bunnings prices for timber, plasterboard, fasteners and a bunch of other hardware items.

[D4D]

Bunnings does not always have the lowest shelf price but will match and take 10% extra off. Has worked for me heaps of times, I do it on Makita LXT skins and batteries.

[muzza01]

Bunnings does not always have the lowest shelf price but will match and take 10% extra off. Has worked for me heaps of times, I do it on Makita LXT skins and batteries.

For one off purchases yes
Not if they define your purchase as commercial quantities or trade quote. Go in there to buy a box of sikoflex or a some timber for a Reno and they won't price match.

[D4D]

Just make a few trips

[Brutus]

My wife works for a hardware chain and they price match but they need some evidence of the same item elsewhere and it's price. You can't just say I saw it here for this it needs to be in a catalogue or similar. If you can find it on your phone then same applies.

As for the discounts she gets I can't believe the markup on tools and general hardware products. For instance a few months back I had to get some 600mm long shank screw drivers for a tight spot and the retail price for a twin pack was about $15 and after discount (cost plus GST plus 15%) I got them for about $7.50 or thereabouts. Same too for most things we now buy from her work so it shows retailers have room to move on prices IF THEY WANT TOO!

On the 27th I got a new boat cover from a retailer which had it 20% off on Boxing Day but I couldn't make it that day. The guy told me bad luck so i asked for the manager who helped me out with the discount. Again don't accept the sales clerks answer as gospel as the manager has the ability to give discounts without having to wear any heat later on.

[krisandkev]

Re my Topic: Do Bob Jane tyres guarantee the lowest price or not?

I sent a complaint via their web site back in August 2013.  Still waiting for an answer.      
I think certain businesses just don't give a dam.  Kevin

[Goose]

Went to buy a coffee maker from David Jones. It was about $800 but Appliances Online online sold it for $650. Tried to do the price match but DJ's said they don't price match with online-only shops. I asked for what companies they do price match against. One of them was The Good Guys who had the same coffee machine for $630 so that's the price I got it for.

I have found this a few times when trying to get a price match it's oh we don't match with those companies ie we don't price match with companies that sell it cheaper don't be silly dear.

[Black Diamond]

Re my Topic: Do Bob Jane tyres guarantee the lowest price or not?

I sent a complaint via their web site back in August 2013.  Still waiting for an answer.      
I think certain businesses just don't give a dam.  Kevin

That's very ordinary, you sure they got it?

BD

[berlitza]

Did price match at dan's a few times, cut out coupons from get wines direct and scored many bottles of bogan bourbon and beer 

[krisandkev]

Anaconda was good when we were pricing a fridge.  It was at a camping show and I found a good price at another place, went back to Anaconda and they not only had to price match but had to take another 10% off.  So we were very happy.  Kevin

[D4D]

Yeah Anaconda are good too. I once got them to price match Rays on a Waeco and some other crap and then put it on GE 12 months interest free

[Andrew_C]

Especially Bunnings, I look up online on my phone to get a cheaper price for pretty much anything more than $50, then stroll over to the counter with my goods and the phone and bingo, %10 less than the other price.

[Barrabart]

When I lived out in Charters Towers, I often found the local hardware shop and tackle shop were the same price or cheaper than Bunnings or BCF in Townsville...... Never go to any of the big stores thinking you are getting a bargain on everything, quite often you are not.

[Coolblue80]

We needed a new washing machine, needed it 12 mths ago but managed to nurse the old one along for a bit. Woke up New Years Day & said to mummy that I'll shout her a new machine. We'd been looking seriously for a month & knew the machine we wanted. Jumped in the car only to find Hardly Normal & Betta shut for the day. Oh well, we'ell go for a drive to Rocky for the day, only an hour away. Get up there to find the place is like a ghost town. Ended up at Masters to have a look around & to our suprise they had our machine & in stock. Price $1388.
Saw the sign for price matching and asked the bloke what the go was, expecting a load of b.s. He says, They will price match anyprice & beat by 10%, inc. online prices, as long as they can verify the other store has stock. Hardly Normal's price was $1244, thier website showed they had stock in Rocky & even though Masters couldn't call them as they were shut, they matched & took 10% off.
Got it for $1120. Plus we got some other stuff for half the price that Bunnings was as well.
I like Masters, had nothing but good buying experiences there & the staff go out of thier way to help, unlike Bunnings.
Cheers, Mike.

[Beatle]

When I lived out in Charters Towers, I often found the local hardware shop and tackle shop were the same price or cheaper than Bunnings or BCF in Townsville...... Never go to any of the big stores thinking you are getting a bargain on everything, quite often you are not.

Be careful with the big stores too, because quite often their 'product' is different to everyone elses.  So you can't find "an identical product" even if you want to.  This is especially true on power tools.

A few years back everyone was selling a small pressure washer by Karcher called a Winner-10.   Go to bunnings and theirs was a Winner-11.  Same thing, but packaged specifically for, and unique to Bunnings

[Mrs smith]

Also be  aware there's a new game the big retailers are playing when it comes to advertised online prices, we recently got a new washing machine partly thanks
to the thread on myswag but during the coarse of pricing one we found a lot
of the online adds will say one in stock or limited stock or the item will only be  available at one store. Seems to me in an effort to cut costs they keep one on the floor and a couple if your lucky in the warehouse (good luck if you need it on the day) then when inquiring on the phone about availability and price matching online I'm told over the phone there online price is not the best price they can do,  drive anhour to find they'll sell for $50.00 less than it was online, so in short just be aware that there playing the price-match cheapest-price we'll bet any advertised price for everything they can, which
makes it even hard for the consumer to find the absolute best price.

Ended up with the German Bosh washing machine, very happy so far.     

[fishfinder]

I went online to buy ink cartridges - at the time i was looking at Harvey Normans "online shopping" prices then this box popped up on the screen and this person from Harvey Norman started chatting to me - I asked if they price match as I found these cartridges a lot cheaper else where, this "online" sales person said unable to price match with online shopping ....

[Nay-DMAX]

Also be  aware there's a new game the big retailers are playing when it comes to advertised online prices, we recently got a new washing machine partly thanks
to the thread on myswag but during the coarse of pricing one we found a lot
of the online adds will say one in stock or limited stock or the item will only be  available at one store. Seems to me in an effort to cut costs they keep one on the floor and a couple if your lucky in the warehouse (good luck if you need it on the day) then when inquiring on the phone about availability and price matching online I'm told over the phone there online price is not the best price they can do,  drive anhour to find they'll sell for $50.00 less than it was online, so in short just be aware that there playing the price-match cheapest-price we'll bet any advertised price for everything they can, which
makes it even hard for the consumer to find the absolute best price.

Ended up with the German Bosh washing machine, very happy so far.   

We also got the german made bosch one not long after I had that post on here uses much less water and good clean fresh smelling clothes. Sorry Mcgirr not meaning to go off topic

[Marcus73]

Yeah Anaconda are good too. I once got them to price match Rays on a Waeco and some other crap and then put it on GE 12 months interest free

Anaconda do interest free?
Hmmm


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[peter2904]

Found Harvey Norman do not mark all items in store with current sale price.  Last time it happened to me last weekend.  Blue ray DVD player in store marked as on sale at $146.  Having checked prices before leaving home,was sure this was wrong.  Pulled out phone and checked their web site.  Was $119.  Hard to argue with your own company sale price on your web site.
Similar thing a few months ago with a printer.  Not sure if a mistake or there to catch out people

Peter


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[D4D]

Anaconda do interest free?

Yup, so do Ray's

[berlitza]

Yup, so do Ray's

Could be wrong but with the interest free though don't they just charge it through the original purchase price, unless I would guess you could get interest free when there's a sale on

[D4D]

Depends how well you can haggle