Best price guarantee , rubbish !!

[Dice]

Re my Topic: Do Bob Jane tyres guarantee the lowest price or not?

I sent a complaint via their web site back in August 2013.  Still waiting for an answer.      
I think certain businesses just don't give a dam.  Kevin

I recently bought a set of rims and BFG A/T for the BT, Bob Jane were $120 dearer on the rims each and $20
on the tyres each and offered $90per tyre trade in went to Jax Quickfit nextdoor and got $130 ea for trade in plus $120 less per rim tyres were also $20ea cheaper before the discount

[xcvator]

If you read the fine print  nearly all the places are now saying they will "match the price and beat it by 10% of the difference" which amounts to sfa really

[l0ckym]

Recently I purchased an air hose for my ARB compressor and asked for the deal at $50 as they wanted $59. I kept saying $50 even when he was doing the invoice and he said the best he could do was $55. I got it for $50 in the end. The usual don't tell the boss. He will see the sale figures anyway.

Businesses have to realise that word of mouth gets more business with the amount of social media out there.

Mark

So for $9, you were a pain in the arse?
Think of your time and fuel to get it somewhere else...your time (nor theirs) is free..

Businesses in Australia, have a long way to go on customer service & pricing - I agree wholeheartedly..
But somewhere, you have to draw the line on the cost-benefit equation.

I value my time (based on my wage and other things - like priceless time with my kids) @ $200/hour.
If some chump wants $9 extra dollars, but it takes me 10-20 mins to get to an alternative - he can have my $9.
I can choose then, as a customer to either:
 1) Never visit that store again, on principle, or
 2) Develop a customer/supplier relationship for future purchases that may in-fact save me $100's of dollars in the future.


This post just cost me $15...but I feel it was a worthwhile contribution ..

 

[McGirr]

So for $9, you were a pain in the arse?
Think of your time and fuel to get it somewhere else...your time (nor theirs) is free..

Businesses in Australia, have a long way to go on customer service & pricing - I agree wholeheartedly..
But somewhere, you have to draw the line on the cost-benefit equation.

I value my time (based on my wage and other things - like priceless time with my kids) @ $200/hour.
If some chump wants $9 extra dollars, but it takes me 10-20 mins to get to an alternative - he can have my $9.
I can choose then, as a customer to either:
 1) Never visit that store again, on principle, or
 2) Develop a customer/supplier relationship for future purchases that may in-fact save me $100's of dollars in the future.


This post just cost me $15...but I feel it was a worthwhile contribution ..

Gee you must be on double time when you sleep 

Mark

[l0ckym]

Gee you must be on double time when you sleep 

Mark

Only when the missus lets me......

[brickiematt]

This post just cost me $15.........

You could've got it cheaper elsewhere ........

[Goose]

I value my time (based on my wage and other things - like priceless time with my kids) @ $200/hour.
If some chump wants $9 extra dollars, but it takes me 10-20 mins to get to an alternative - he can have my $9.
I can choose then, as a customer to either:
 1) Never visit that store again, on principle, or
 2) Develop a customer/supplier relationship for future purchases that may in-fact save me $100's of dollars in the future.


This post just cost me $15...but I feel it was a worthwhile contribution ..

What l0ckym is saying is summed up in this xkcd comic:

[Sawed-Off]

You could've got it cheaper elsewhere ........

Yeah, have a look on the Internet. There's plenty of opinions going for as little as two cents.

[nab]

I never go for the price match deals anywhere.

If they can match the price why can't they sell it that price all the time? The other (generally smaller) shop can sell it for a cheaper price all day everyday then they can have my business. If they give me their best price and it is better than the best price elsewhere they get my business. If their price is more, then they price match they obviously didn't give their best price in the first place so stuff 'em.

Yes, they are there to make money but when I ask for their best price and they can't/won't give it to be they can bugger off!

[prodigyrf]

Could be wrong but with the interest free though don't they just charge it through the original purchase price, unless I would guess you could get interest free when there's a sale on

Nah the catch is you get belted with very high interest rates at the end of the interest free period should you not pay the full principal then, which they're relying on most not to be in a position to do, particularly if they've taken on lots of such deals. Think of it like a credit card with interest free period to pay and then wham!

[nick 08]

Filled in our pool recently now with a huge back yard so I thought I'd be a real Aussie and get the missus a hills hoist. So down to bunnings and the biggest was around $300.
 Quick online look at masters was $8 cheaper had some supervisor lady helping and rudely said price match only. I said if your not going to honour your guarantee ill just go to masters round the corner.

Eventually got it for $259 after talking to her boss who had no dramas with the discount. 

Buying 2 paslode nail guns over a grands worth when somewhere else had them just $6 cheaper was a whole another story eventually got bunnings to honour the guarantee with those 

[prodigyrf]

Buying 2 paslode nail guns over a grands worth when somewhere else had them just $6 cheaper was a whole another story eventually got bunnings to honour the guarantee with those 

Funny you say that because I was in Bunnings a couple of years back eyeing off a Paslode gas gun and thinking I'd just seen it significantly cheaper advertised elsewhere at the time when the tool guy walks up and asks can he help me. So I asked about the gas setup and he was very knowledgeable and then promptly proferred that such and such had them on special for $X and nudge, nudge, wink, wink if I quoted that to him he'd have to price match less the discount offer. One sold Paslode gas gun and ta muchly.

[krisandkev]

About 4 years ago we wanted to upgrade from our old car to a new one.  Went to a local dealer and test drove a few and decided we wanted a Mazda 3.  The salesman was not the most helpful in the price negotiation, we said we will be in Brisbane the following weekend and will look at prices there and all he could say was he will match any price, but again would not commit to a price.  So we found a Mazda dealer, got a good deal and because they looked after us we bought one there and then.  The following week the local dealer phoned us and we copped a bit of abuse for not ringing him back and buying through him.  Said we just came to him to test drive his cars and not buy.  We tried to explain if he had given a good price at the start we would have, but he just got more upset.  We said we did all of the work and the Brisbane dealer looked after us.  We normally do try and buy local, but when talking big bucks we will shop around.  Kevin

[D4D]

Nah the catch is you get belted with very high interest rates at the end of the interest free period should you not pay the full principal then, which they're relying on most not to be in a position to do, particularly if they've taken on lots of such deals. Think of it like a credit card with interest free period to pay and then wham!

Correct, the only cost is a $5/month account keeping fee if you pay it off in time otherwise 30% interest ouch! You need to divide the financed amount by number of months -1 and pay that amount monthly, therefore you pay it off before the interest free period expires. We purchase all our big ticket items this way and leave the cash in the mortgage offset account, also makes managing cash flow easier. For example we just bought a $4000 Miele oven on 24 months interest free, I can make up more than the account keeping fee by leaving the cash in the mortgage offset account for the 24 months.

[Rumpig]

Correct, the only cost is a $5/month account keeping fee if you pay it off in time otherwise 30% interest ouch! You need to divide the financed amount by number of months -1 and pay that amount monthly, therefore you pay it off before the interest free period expires. We purchase all our big ticket items this way and leave the cash in the mortgage offset account, also makes managing cash flow easier. For example we just bought a $4000 Miele oven on 24 months interest free, I can make up more than the account keeping fee by leaving the cash in the mortgage offset account for the 24 months.

from memory the last time we had one of these interest free set ups, the minimum monthly payment came up short of the total amount we needed to pay off in the 24 months also, so that's how they catch a lot of people out...the interest is then calculated on the original purchase price, not what you had left owing

[prodigyrf]

Yeah missus has a well paid exec girlfriend that does that too D4D and it makes sense. We've never used it (just 30 days interest free on credit cards and for biz it's a simple way of keeping record of expenditure other than monthly supplier accounts) and I wasn't aware of the monthly fee but it makes sense like any account keeping fee. I guess it's those of us who always pay up in the interest free period that jack up the rates for the slowpokes.

My rule (genetically inherited) and hammered into the kids is you only borrow to back yourself in biz or for a roof over your head as that's investment, whereas anything else is consumption and you only get a once off sugar hit for that before future consumption must fall accordingly.

[Dion]

I will happily pricematch the big stores against one another but if a small store has a good price I'll buy it from them.  The big stores get lazy and often their cheaper price are because they buy in bulk or wrangle the supplier down, which the little guys can't do so their specials are often genuine.

I use Officeworks and Bunnings price beat  quite a bit.  Both will beat eBay or other online prices (total price including delivery).

[Pog]

Correct, the only cost is a $5/month account keeping fee if you pay it off in time otherwise 30% interest ouch! You need to divide the financed amount by number of months -1 and pay that amount monthly, therefore you pay it off before the interest free period expires. We purchase all our big ticket items this way and leave the cash in the mortgage offset account, also makes managing cash flow easier. For example we just bought a $4000 Miele oven on 24 months interest free, I can make up more than the account keeping fee by leaving the cash in the mortgage offset account for the 24 months.

I am exactly the same, I am far better off leaving my money in the bank and using theirs. I always pay it off the month it is due, even if making the minimum repayments during the whole term, because I have easy access to the money in our Line of Credit.

I am sure that plenty of 'low income' or 'sub prime' families / people find themselves paying 20 - 30% interest once the interest free period finishes, and thats where these compnies (like GE Money or Certigey) they make their money - just not from me....

[cancan]

I recently researched online for a new TV... worked out what I wanted and best price was jb hifi online, the local harvey Norman store had one in stock so I popped down to check it out in the flesh. …told them the jb  hifi price which they matched... Next day jb hifi dropped there price so I called Harvey Norman and mentioned that there price guarantee also covers 7 days after the purchase so got a refund... Very happy.... Not so happy the store owner

Sent from my Nexus 7 using Tapatalk

[kylarama]

I will happily pricematch the big stores against one another but if a small store has a good price I'll buy it from them.  The big stores get lazy and often their cheaper price are because they buy in bulk or wrangle the supplier down, which the little guys can't do so their specials are often genuine.

Me too.  If the little bloke has the same price or better, I'll shop there, but I'll never use them to price match against the big boys. 
There used to be a small business on Bell St Preston (Vic) that sold Bailey ladders and Hills Hoists, right around the corner from Bunnings.  Rang for a price on a large extension ladder, said If I'm just price matching then he's the same price as Bunnings, if I'm serious about buying a ladder from him come down and I'll get looked after.
Went down and had a chat with him, seems almost every phone call he got and every second customer coming in were just price checking him for Bunnings and was starting to hurt his business.
He did the $300 ladder $20 cheaper than Bunnings, carried it to my car and tied it to the roof for me .

Also I like what Weber has done with their Q range.  Supply only the stock standard range to the large retailers and let them price match the hell out of each other for sometimes a loss.  But if you want the special models with high lid you have to go to a family (generally) owned BBQ shop to get one.  Great way to stop the little guy getting priced out of the market.

[bert56]

Where to start:

Woolworths servo- 23 litres of petrol in a 20 litre jerry can, easily. I had a 16 cent/litre discount. I now buy from the closest servo.

Bunnings- Their 8mm screws are actually 7.7mm hence no good on anything except their nuts (not the manager).

Bert

[myoldhk]

Where to start:

Woolworths servo- 23 litres of petrol in a 20 litre jerry can, easily. I had a 16 cent/litre discount. I now buy from the closest servo.


Bert

Unfortunately this has happened to me, most expencive servo in Geelong on Felmongers rd Breakwater.
It is a reportable offence and does get looked at harshly.

I BLAME PREDICTIVE TEXT FOR MY SPELLING

[Moggy]

Quite a few years ago i'd bought a couple of $500 items on interest free. Paid them both off in separate payments. After a couple of years needed some furniture total approx $3000. I had recently sold a house & had $35k in bank. Asked for cash discount & was offered $50 discount. I said your kidding, salesperson suggested interest free. OK but I'll need to extend my $1k limit. Now comes the funny part, GE wouldn't extend the limit because I had only ever made 2 payments into their system & they needed 3 minimum to establish credit rating. I told salesman if he dropped $250 off the furniture I'd pay cash or card. He wouldn't do it  , so I walked.
As for price matching I refuse to tell retailers other stores pricing. I'm after their BEST price, I'm not doing their job for them by telling them the oppositions prices.

Sent from my XT905 using Tapatalk

[kylarama]

Went to The Good Guys yesterday to buy a new TV.  Found a 40" Samsung smart TV we liked, exclusive model to Good Guys of course!  $799 and the swivel wall bracket I wanted was another $150.  Said to the salesmen whats your best price that will stop me from walking across the road to Harvey Norman and JB-HIFI to check out their 'exclusive models'?   Got it for $800 with the wall bracket.  Was it their best price?  seemed okay to me, plus the service was pretty good.  The salesmen spent 15+ minutes with my partner going over the features and amused our kids with their giant 3D TV while the paperwork was done.

Woolworths servo- 23 litres of petrol in a 20 litre jerry can, easily. I had a 16 cent/litre discount. I now buy from the closest servo.

I assume it's a plastic jerry can?  not uncommon for some brands to hold up to 25 litres.  They are designed to hold 20 litres safely with room for fuel expansion. 

To be sure you weren't ripped off grab the 1 litre measuring cup from the kitchen and check it with water.  If you were ripped report them, because the fines are massive, but I can't imagine their pumps being 15% out.

[muzza01]

I assume it's a plastic jerry can?  not uncommon for some brands to hold up to 25 litres.  They are designed to hold 20 litres safely with room for fuel expansion. 

To be sure you weren't ripped off grab the 1 litre measuring cup from the kitchen and check it with water.  If you were ripped report them, because the fines are massive, but I can't imagine their pumps being 15% out.

100% correct. All merriest have capacity more than 20lts. Most especially the plastic ones. The extra capacity area is called ULLAGE. A 20 lt jerry should only be filled up to 20 lts, no more.

If Woolies got caught short shipping fuel the fine would be ridiculously high. The bad PR from shows like Today Toniight and Current Affair would be even worse for them.