Hi,
I was travelling westbound on the M2 in Sydney on the way to pick up the new CT, I was charged $2.20. On the return Eastbound trip I had the CT in tow and was charged $7.10. This is the class 4 rate that I thought was only for trucks so I sent an email to Roam express who replied asking if the CT was over 2 metres tall, i advised it is only 1.8metres but the tow vehicle has a rooftop tent on the roof that makes it over 2 metres. I explained this but they never replied and the $7.10 charge still applies. Has anyone else had similar issues when towing a CT through the toll plaza's?
Update; Roam finally replied and asked if I could possibly lower the roof rack to below 2 metres, well that means we would have to take the rooftop tent off which is not possible when the in-laws are using the trailer. I then rang the RTA who provided the etag and they said no problem we will instruct Roam to adjust the charge.
So it looks like I have to go through this hassle every time now, I think I will leave the etag at home and let them take a photo next time so at least they can see it is a car and trailer and not a HGV.
Cheers
Mark