Author Topic: Ultimate Campers join the que (Read 28471 times)

trinityalyce · « **Reply #100 on:** December 01, 2018, 09:07:05 AM »

Quote from: KathyL on November 27, 2018, 08:16:38 AM

Posted information in reply to a request for information about an awning for a 20 year old camper (in my reply I mentioned the name of a canvas business in Batemans Bay) at 0847 this morning and my post was deleted by 0912 ...

Can you blame a business for protecting their interests on a forum they own?

Ultimate own the forum - past owners and now present owners of the company. If you’re recommending a business 30 minutes up the road from the Ultimate factory it very well might be seen as taking money out of Ultimate’s pockets in a time they could really do with support.

I think it is key to keep in mind they own that forum. So naturally they would prefer that advice given there doesn’t direct owners to other businesses for work they could be doing. When they own the forum they have every right to keep content in line with their business interests.

roamer · « **Reply #101 on:** December 01, 2018, 07:13:41 PM »

Yep I posted advice to try Geoffs Canvas to help someone get some canvas for an older camper today and it was deleted,

which is sort of fair enough, but at least they could have answered the owners request for help with some sort of reply

KathyL · « **Reply #102 on:** December 01, 2018, 08:07:56 PM »

Quote from: trinityalyce on December 01, 2018, 09:07:05 AM

Can you blame a business for protecting their interests on a forum they own?

Not at all - my issue is with the fact that posts which do *not* violate their forum rules are deleted without any warning/notification and this also includes posts that discuss alternate products (eg, solar panels, rear view cameras, etc).

I first started creating/managing forums more than 10 years ago and, with the exception of duplicate posts and/or posts that clearly violate forum rules, I have always contacted the author of a post that is considered problematic to explain the issue and ask them to amend their post. Fortunately, and with the exception of forum members who are hell-bent on expressing a particular point of view or being difficult, my experience of dealing with issues in this manner has been that forum members respond cooperatively and positively.

Quote from: roamer on December 01, 2018, 07:13:41 PM