First up, I must confess.
I have no idea what this NBN capper is, nor do I care.
I have not read through the previous posts.
BUT
To answer the original question......
We had no choice, we had to swap over, so a bloke shows up, tinkers with the wires in the street, takes the black wifi box and leaves a small black box and bigger white box.
The land line is gone, and now we need to connect the phone to the white box.
Well, 2 weeks later it is crap.
The first few days was no land line, now it stops working from time to time.
The internet didn't work for the 1st week, it would be on for 5 mins, off for 2.
Now, it is very slow, slower then the cable system we had.
I have lost 2 hours and 40 mins on the phone to them trying to get it working. Best bit about the phone calls was I had to use my mobile to make the calls, which doesn't work in the house and the Philipinos are telling me to be at the computer.
So the point to this NBN swap over was....... ?