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Offline McGirr

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Excellent service.
« on: July 29, 2016, 02:10:06 PM »
I had to order a new main belt for the company 2007 hilux. Rang a company called Anything Auto in Winnellie. They were supposed to del the part to our freight company on Wed but for some reason it never arrived. The person who I ordered it from rang and apologised for it not being sent and offered to drive all the way to here, Peppimenarti,  which is a 4 hr drive on Sat to drop it off. 

I advised not to worry as I am not that desperate and happy to wait till the truck comes in next Thursday. He will throw in some other gear for me no charge for the inconveniance.

Excellent service.

Mark
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Offline Nick74

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Re: Excellent service.
« Reply #1 on: July 30, 2016, 06:24:05 PM »
I like hearing stories like this Mark. There are some people who run a business well and they should be acknowledged
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Offline Rumpig

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Re: Excellent service.
« Reply #2 on: July 30, 2016, 07:13:25 PM »
Got to love a business that realises it stuffed up, and then goes out of it's way to try and remedy their mistake....can't ask for more then that  :cup:
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Offline Banjo16

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Re: Excellent service.
« Reply #3 on: July 30, 2016, 07:55:41 PM »
Not related to camping but had a great experience in the supermarket today. I realise it's not normal to rap Woolworths but we wanted hotdog buns,none on the shelf,lady said we only have minis, I said ok we will take them.

Ten minutes later the same lady has found us half way down the shop,she has the said hotdog buns & will take the minis back,very apologetic & genuinely glad to help.
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Offline Barrabart

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Re: Excellent service.
« Reply #4 on: July 30, 2016, 08:41:48 PM »
Quote from: Banjo16 on July 30, 2016, 07:55:41 PM
Not related to camping but had a great experience in the supermarket today. I realise it's not normal to rap Woolworths but we wanted hotdog buns,none on the shelf,lady said we only have minis, I said ok we will take them.

Ten minutes later the same lady has found us half way down the shop,she has the said hotdog buns & will take the minis back,very apologetic & genuinely glad to help.

When myself or the wife receive great service from anyone (regardless of store or employer) I like to find a manager or someone before I leave and let them know what happened....... figure one good turn deserves another.
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Offline McGirr

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Re: Excellent service.
« Reply #5 on: July 30, 2016, 09:44:26 PM »
Quote from: Barrabart on July 30, 2016, 08:41:48 PM
When myself or the wife receive great service from anyone (regardless of store or employer) I like to find a manager or someone before I leave and let them know what happened....... figure one good turn deserves another.

We are going to open an account with them to supply oil etc plus any carparts that the locals may need.

Mark
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Ernabella SA, Warburton WA, Mt Barnett Roadhouse in the Kimberley, Peppimenarti NT, Ramingining NT, Gapuwiyak NT, Gunbalanya NT, Bidyadanga WA, Ali Curung NT, Tjuntjuntjara WA. 18 places

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Offline Barrabart

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Re: Excellent service.
« Reply #6 on: July 30, 2016, 10:01:06 PM »
That's the way to do it......... show them your appreciation........ genuine service like that doesn't come along everyday. Good stuff.
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