Hi McTavish,
Long story short, I'm blaming lack of quality control for my issue. Essentially the guides have not been screwed / bolted to the floor on the side that failed. Ironically there is a sticker with someones signature in the back compartment near the winch saying system was inspected & passed. Must have been a Friday arvo build!!
Was conscious Jayco are built to a price & as some others have said, I anticipate a few more issues to come with things shaking loose, but this has blown me away. It's still to be fixed & is booked in next week with the dealer. Should be an easy fix - 4 bolts & re-tension cable. Certainly a warranty job. Was tempted to do myself when camping, but decided to leave to them so there is no grey line on warranty being voided. If I do myself, at least I can guarantee the workmanship.
Looking forward to the conversation next week & what excuse will be made. Does also make me wonder if there are any other time bombs built into it though. Would like to give it the benefit of doubt as do like the package.
Would also suggest to all pop top owners to have a bit of a look at how their system works, what may go wrong & what you can do to get by. May help you out one day in the field. I'm certainly wiser for the experience. Probably should start it as a new topic & throw in some other pics later on.
Dave
