I purchased mine from Blue Water directly and have dealt with them directly at their factory in Pakenham Victoria. As I said, they fixed the problems without a drama. I know that who I dealt with has moved on from them. When we picked ours up we spent a good 1hr being shown the set up and pack up of it. Maybe they could do a dvd of the set up of all their campers. Didn't really worry us as we have put up and down enough things to cope with it. Electrically didn't think it was hard to work out, a main switch fed from the battery to isolators for lights, pumps, sockets and fridge and a switch to isolate the battery from the Anderson plug at the drawbar. They did show us this too at pick up. Wiring wise I would say it's a lot better than some I've come across. We had a foam mattress that was like a rock, high density and unable to sleep on it. Tried a topper on it, worked but I didn't like that it increased the height by too much for me. Changed it for another foam mattress, wife likes it but I don't, think you don't always get what you want with them. This is not our first camper and I have had some real dramas with the others both with the camper and the manufacturers. The comments made about my dealings with them I believe are fair and they deserved them. I will also say it's good to see others posting their dealings good or bad. See your from the Sunshine Coast, who do you deal with up there?
