Not sure what is happening there lately. Put our AOR Odyssey in for a service back in February and one on the list of things to check I put was that our water heater is leaking. They said if it is a split they cannot repair but need to replace, which we said that would be fine. Picked up the camper and they said they replaced the pressure switch. Well did not think that we needed to set up and check the heater, found it leaking when we did in prep for you current trip. Did not have time to drive all the way back to them to fix it. Now the leak is big time and I phoned them to ask did they take the heater out to check it? No it is a big job so they just checked and could not see a leak. Well now these heaters are a bit known for getting leaks, particularly when fitted to off road campers. Friends also with a AOR have had two replacements! So here we are, went and bought a 12 volt bucket pump and have blocked off the heater so we can use the water pump and no help from AOR. I just thought they would have taken the heater out, we already said we agreed to a replacement if needed so money was not the issue. Other than that, they are a great build. Kevin