Credit where its due - AUTOELECAU (ebay seller)

[Toppa]

I recently purchased a projecta 15amp 7 stage battery charger of ebay through AUTOELECAU (Bairnsdale electrical).  It was close to the best price (if not the best) i could get anywhere so ordered one and it was delivered a few days later.

Opened it up and they had sent me the 10amp version instead of the 15amp.  I called them up and they said, no problems Ill make sure we ship the correct one out today and it will be sent with reply paid satchel for the return of the incorrect one.

I though that was pretty damn good customer service worthy of some publicity.  The girls on the phones there are fantastic.  I have bought quite a few things from them now and will certainly continue to do so when required.

I have no personal connection with this company or it workers, other than being an ebay customer.

[Bm0]

+1 these guys are awesome.

Have bought lots of random bits and pieces from them, but had a ctek that had to go back because one day it just stopped working. Was replaced pretty quickly with no fuss at all.

[Tim - Stratford]

x2 - Great service and even better prices. 

The only thing that erks me a bit is that they are 50km from home and if I need something quickly I'll zip up there - but their prices in store are dearer than online.

They will often ship direct from distributors to your address via ebay so save on freight to their store.

Tim

[baldheadedgit]

X3.. great mob to deal with..

[Pog]

x4

I have bought a lot of gear from them, and the price is always good (competitive) and their communication / customer service is A+. Delivery times are very good as well.

[Wunderlust]

Probably one of the few eBay sellers I go back to time and time again because of their greT device, pricing and speeeedy delivery.

[oldmate]

X 5. But I think I am having dejavu. I think there is a thread about them being a1 already. But good to know that it is still continuing

[Dkirk]

Have made multiple purchases through these guys always without any issues received my brake controller from them yesterday

[scarps]

Agree, Use them all the time for lekky bits.

[brickiematt]

I agree, I've used them quite a bit, most recently for my Narva spotties. Always found their prices to be the best, and their service to be excellent.

[KingBilly]

Yeah, bought a heap off them and very happy with their service

KB

[peterdeg]

Add me to the 'me too' list. Some of the best prices around and quick at shipping. They've done quite well out of me in the last couple of weeks.
(They were the only ones who could supply the voltage sensing relay I was looking for. Everyone else was out of stock and was priced 20% higher)

[clarky]

And yet another wrap. I. Bought my fridge slide through them and it was delivered the same day it was sent! Their confirmation email even included a reminder to register my warranty on theo website  would buy again any time.

[Banjo16]

X Heaps

[briann532]

Hey now here's a bandwagon to join...................


 

I LOVE these guys.
Great products, great prices and very friendly helpful staff.

I ordered some stuff off evilbay that I was in a bit of a hurry for.
I rang, paid by creditcard and it arrived at my door the next day.
Add to this at the best price and good quality gear.

Good on them.
I'll definitely keep using and recommending them.

Brian

[Snapman007]

Yep, I can't fault their prices or service. The only minor gripe I have is no postage discount on multiple items, like I said its only a minor gripe and I will continue to buy from them.

[Topender]

X1000.  I only have great things to say about both their prices and most importantly their customer service.  They have sorted out warranty issues for me in the past with zero fuss.  They are always my go to place online regardless of price.

Dave

[Jenko67]

I have used these guys also... Great service and prices......

[Brumbypt]

x7, have bought a few thing off them.. very good.


Peter,
iPad with IOS 7.0.6 using Tapatalk HD

[Swogjb]

I use these guys all the time.
Great prices with a great knowledge of what they are selling.

[Symon]

Yep, I can't fault their prices or service. The only minor gripe I have is no postage discount on multiple items, like I said its only a minor gripe and I will continue to buy from them.

I've bought heaps off them.  When buying multiple items I've found they arrive in the one box and they have refunded me some of the postage costs.

Having said that though, they have pissed someone off.... http://autoelecau.weebly.com/

[DropBearRacing]

I've used them in the past and found their service was fantastic. I got my brake controller and some other odds and ends. Their shipping is very fast.

[smartyingreen]

Yibada, yibada, no problems also when dealing with these guys. Will use again!

Sent from my GT-N8020 using Tapatalk

[jetcrew]

Disclaimer---I SELL SIMILAR PRODUCTS.

The only Issue found before I had my business was claiming warranty from various locations, IE- most major companies  have authorised distributor networks , these guys are not within that ..they are very good with warranty stuff from what I have heard but you cant simply take it to another shop or seller to have your warranty processed.

If you bought your charger at Auto barn in Melbourne and were on holidays at Bribie I could sort your warranty issues if you had a receipt. If you bought it on ebay then I cant. As the BNE warehouse will not accept it.

Projecta /redarc/ctek are all the same now ..if the item was purchased on ebay it must go back to the seller or directly to the parent company .. If purchased through approved re-sellers then other re-sellers can process the warranties.

Take my comments with a grain of salt or whatever but I just went through a long process for the folding solar panels with projecta  in order to guarantee I could support my customers anywhere in Australia.

Just mentioning it , not to pinch sales as I am happy enough with my trade levels but would hate for a member to be caught out not knowing. For many things it does not matter much but with larger elec items that could fail I would make sure to buy from a auth distributor so you have nationwide warranty.

but they are def one of the better on-line sellers that's for sure

 Jet

[Topender]

Disclaimer---I SELL SIMILAR PRODUCTS.

The only Issue found before I had my business was claiming warranty from various locations, IE- most major companies  have authorised distributor networks , these guys are not within that ..they are very good with warranty stuff from what I have heard but you cant simply take it to another shop or seller to have your warranty processed.

If you bought your charger at Auto barn in Melbourne and were on holidays at Bribie I could sort your warranty issues if you had a receipt. If you bought it on ebay then I cant. As the BNE warehouse will not accept it.

Projecta /redarc/ctek are all the same now ..if the item was purchased on ebay it must go back to the seller or directly to the parent company .. If purchased through approved re-sellers then other re-sellers can process the warranties.

Take my comments with a grain of salt or whatever but I just went through a long process for the folding solar panels with projecta  in order to guarantee I could support my customers anywhere in Australia.

Just mentioning it , not to pinch sales as I am happy enough with my trade levels but would hate for a member to be caught out not knowing. For many things it does not matter much but with larger elec items that could fail I would make sure to buy from a auth distributor so you have nationwide warranty.

but they are def one of the better on-line sellers that's for sure

 Jet

Great point you make there.  When my brake controller was doing weird things I just sent it back to them, didn't enter my mind about getting it sorted elsewhere and like you said it may have presented issues.  Worth thinking about on certain purchases for sure

Dave