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Author Topic: Dual clutch automatic gearbox issues  (Read 28973 times)

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Offline tomo

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Re: Dual clutch automatic gearbox issues
« Reply #50 on: March 10, 2016, 03:26:31 PM »
HI
The receptionists at Ford dealers are drones . Do as your told or else !!!

Similar to your fuel scenario . The wheels nuts and studs are binding that much you have to use a air tool to remove or a long handled wrench . According to the receptionist and the service manager this just occurred at the end of warranty and therefore not covered .!  doh !!!!
The reality its poor quality nuts that stretch. Fit new nuts fixed . Thank you not Ford .
By the way I will not charge u for the broken stud !!!!

tomo
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Offline WilSurf

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Re: Dual clutch automatic gearbox issues
« Reply #51 on: March 17, 2016, 12:50:32 PM »
Car is back after another gear box change.
When they called me to say it was ready for pick up, I asked him: "So it is ready to go again?"
He replied: "Sorry?"
So I said it again: "So it is ready to go again?"
He had no sense of humor.

They didn't sign off the service book last week so I asked my wife when she picked up the car to have it signed.
The guys behind the counter said that they didn't sign it because they didn't do everything from the logbook.
Hello, I paid for a full service and it was ready.
Not going back to them.
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Offline tomo

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Re: Dual clutch automatic gearbox issues
« Reply #52 on: March 18, 2016, 03:19:44 PM »
Hi wilsurf
I took my Ranger in for its first service many years ago
Picked up with service sheet all filled out for the previous model in a petrol version  >:D !!!!!!!!
Should have taken it somewhere else ,first of many poor service situations
I can understand your predicament

tomo
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Offline Fizzie

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Re: Dual clutch automatic gearbox issues
« Reply #53 on: March 19, 2016, 07:36:19 AM »
Quote from: WilSurf on March 17, 2016, 12:50:32 PM
They didn't sign off the service book last week so I asked my wife when she picked up the car to have it signed.
The guys behind the counter said that they didn't sign it because they didn't do everything from the logbook.

So which bit's did they miss out on - checking & topping ATF perhaps?  >:D
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Offline WilSurf

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Re: Dual clutch automatic gearbox issues
« Reply #54 on: March 19, 2016, 12:31:22 PM »
Quote from: Fizzie on March 19, 2016, 07:36:19 AM
So which bit's did they miss out on - checking & topping ATF perhaps?  >:D

I do hope they didn't do that as it s a dry clutch.  ;D
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Offline Fizzie

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Re: Dual clutch automatic gearbox issues
« Reply #55 on: March 20, 2016, 08:00:20 AM »
Yeah, alright, I'll pay that one  :-[  :cup:

But you know what I was getting at!  >:D
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Offline prodigyrf

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Re: Dual clutch automatic gearbox issues
« Reply #56 on: April 01, 2016, 02:09:32 PM »
Quote from: tomo on March 10, 2016, 03:26:31 PM
HI
Similar to your fuel scenario . The wheels nuts and studs are binding that much you have to use a air tool to remove or a long handled wrench . According to the receptionist and the service manager this just occurred at the end of warranty and therefore not covered .!  doh !!!!
The reality its poor quality nuts that stretch. Fit new nuts fixed . Thank you not Ford .
By the way I will not charge u for the broken stud !!!!

tomo

Yeah they don't seem to make wheel studs and nuts like they used to and it's not an uncommon complaint although ally wheels are much to blame with galling I suspect. Why they don't treat the the nuts and the cone faces with nickel anti-sieze is beyond me, particularly with monkeys with rattle guns.
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Offline WilSurf

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Re: Dual clutch automatic gearbox issues
« Reply #57 on: April 01, 2016, 02:42:22 PM »
It is all about the cost.
If they treat it, it will cost them money so less profit.
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Offline Bird

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Re: Dual clutch automatic gearbox issues
« Reply #58 on: April 01, 2016, 02:49:04 PM »
And you see why so many people are happy to stick with old cars... all this electronic bullShit and trendy sounding Shit that doesn't work... awesome.
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Offline Cruiser 105Tvan

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Re: Dual clutch automatic gearbox issues
« Reply #59 on: April 01, 2016, 09:30:48 PM »
Quote from: Bird on April 01, 2016, 02:49:04 PM
And you see why so many people are happy to stick with old cars... all this electronic bullShit and trendy sounding Shit that doesn't work... awesome.

Yeah, what he said!!! :cup: :cheers:
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Offline prodigyrf

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Re: Dual clutch automatic gearbox issues
« Reply #60 on: April 02, 2016, 11:06:43 AM »
Perhaps there are core and non-core promises-
http://www.ford.com.au/ford-service

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Offline prodigyrf

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Re: Dual clutch automatic gearbox issues
« Reply #61 on: May 19, 2016, 06:52:12 PM »
The latest developments for certain Ford gearbox owners-
http://www.msn.com/en-au/motoring/news/owners-take-fight-to-ford-australia-over-powershift-transmissions/ar-BBtblmG?ocid=spartanntp
Not hard to see why the vast majority of us buy autos nowadays
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Offline prodigyrf

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Re: Dual clutch automatic gearbox issues
« Reply #62 on: May 19, 2016, 10:13:42 PM »
Speak of the Devil. Buy a manual and you cut out 92% of buyers come sell or trade-in time it seems-
http://www.msn.com/en-au/motoring/ownership/death-of-the-manual-car/ar-BBte0mU?ocid=spartandhp
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Offline WilSurf

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Re: Dual clutch automatic gearbox issues
« Reply #63 on: May 20, 2016, 11:52:51 AM »
I saw the class action.
I did register and got an email asking me to sign the contract.
Not sure yet.
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Offline Bird

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Re: Dual clutch automatic gearbox issues
« Reply #64 on: June 26, 2016, 09:47:57 PM »
few more suffering
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Offline prodigyrf

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Re: Dual clutch automatic gearbox issues
« Reply #65 on: August 05, 2016, 12:41:30 AM »
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Offline WilSurf

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Re: Dual clutch automatic gearbox issues
« Reply #66 on: October 18, 2016, 09:37:14 AM »
Finally, after months on gumtree, it's gone.
No more Ford for us.
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Offline prodigyrf

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Re: Dual clutch automatic gearbox issues
« Reply #67 on: October 22, 2016, 12:07:31 PM »
Quote from: WilSurf on October 18, 2016, 09:37:14 AM
Finally, after months on gumtree, it's gone.
No more Ford for us.

Not so much a Ford problem, just that you were the road test guinea pig while they sorted out a new technology, ostensibly to try and save fuel and emissions over traditional autos-
http://www.caradvice.com.au/278721/transmissions-explained-manual-v-automatic-v-dual-clutch-v-cvt-v-others/
It's why I'm wary of being a pioneer for new technology like that although I did buy the missus a CVT Mitsubishi Colt brand new and my caution with the CVt was assuaged by Mitsubsishi's 5yr/100,000km universal warranty and its 10yr/160,000km 'power train' warranty on engine and transmission. Needless to say it performed faultlessly for 90,000km before I sold it for the Suzuki fourby and I'm a fan of CVT now.
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Offline tk421

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Re: Dual clutch automatic gearbox issues
« Reply #68 on: October 22, 2016, 04:48:24 PM »
Quote from: prodigyrf on October 22, 2016, 12:07:31 PM
Not so much a Ford problem, just that you were the road test guinea pig while they sorted out a new technology, ostensibly to try and save fuel and emissions over traditional autos-
http://www.caradvice.com.au/278721/transmissions-explained-manual-v-automatic-v-dual-clutch-v-cvt-v-others/
It's why I'm wary of being a pioneer for new technology like that although I did buy the missus a CVT Mitsubishi Colt brand new and my caution with the CVt was assuaged by Mitsubsishi's 5yr/100,000km universal warranty and its 10yr/160,000km 'power train' warranty on engine and transmission. Needless to say it performed faultlessly for 90,000km before I sold it for the Suzuki fourby and I'm a fan of CVT now.


CVT is hardly new tech. I had a 1979 Volvo 343 running a DAF CVT, and they've been in cars since the 1920's
« Last Edit: October 22, 2016, 04:54:19 PM by tk421 »
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Offline WilSurf

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Re: Dual clutch automatic gearbox issues
« Reply #69 on: October 22, 2016, 06:40:34 PM »
Yep DAF were the first to use them. Funny thing that you could drive in reverse the same speed as forward with them. They held races in Holland, in reverse.

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Offline prodigyrf

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Re: Dual clutch automatic gearbox issues
« Reply #70 on: October 22, 2016, 08:11:49 PM »
Yes I'm aware CVT has been around for some time but largely dry belt driven and used for light recreational vehicles. To bite the bullet with a modern synthetic oil bath CVT like the Mitsubishi Colt, I needed that guarantee to make the leap of faith early on, but having done so I'm confident CVT has a better future than DSG-
https://en.wikipedia.org/wiki/Jatco
You just need to get used to electric motor type drive with no shift surges but with 7 and 8 speed autos nowadays, they're up and down like a lady of the night's undies.
« Last Edit: October 22, 2016, 08:15:26 PM by prodigyrf »
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Offline prodigyrf

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Re: Dual clutch automatic gearbox issues
« Reply #71 on: March 17, 2017, 11:55:07 PM »
Oops sorry about that Ford customers-
http://www.dailytelegraph.com.au/news/opinion/public-defender/how-taylor-morgan-beat-ford-and-got-a-full-refund-on-dodgy-focus/news-story/946f3531687eaeedb9cdaffb8f2e8a9d
Sounds a lot like net searching 'dual mass flywheel problems' and why I stay clear of pioneering new technology with these things unless like Mitsubishi they're prepared to guarantee their groundbreaking Colt CVT like they did  :cup:

As for the bozos in my State who thought they could disprove a fundamental axiom of engineering, namely that you cannot build a reliable system from unreliable components aka our power grid, don't ever in the next breath try and tell me you support lemon laws for much simpler car systematics or I'm gunna throw up all over you OK?  ::)
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Offline WilSurf

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Re: Dual clutch automatic gearbox issues
« Reply #72 on: March 20, 2017, 12:38:40 PM »
Well done her.
I am glad we don't have the faulty Fiesta anymore.
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Offline rossm

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Re: Dual clutch automatic gearbox issues
« Reply #73 on: July 26, 2017, 12:44:56 PM »
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Offline Bird

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Re: Dual clutch automatic gearbox issues
« Reply #74 on: July 26, 2017, 12:57:20 PM »
Quote from: rossm on July 26, 2017, 12:44:56 PM
Looks like Ford is in strife ... at last

http://www.smh.com.au/business/consumer-affairs/accc-action-against-ford-over-alleged-unconscionable-and-misleading-conduct-20170726-gxiwwt.html

WTF??

"It is alleged that about half of the 70,000 vehicles sold had at least one repair relating to the transmission, while vehicles were returned up to seven times."
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