Dual clutch automatic gearbox issues

[WilSurf]

Our second car for the daily drives is a 2010 Ford Fiesta with the dual clutch transmission.
In the beginning it worked fine, but now after 60,000 kms it started to shudder.
I had the service done at the dealer and they updated the program after I complained about the shuddering.
They told me the transmission needs to re-learn and that will take up to 3,000 kms.
Well, it is even worse then before.
At low speed, low revs, the car stutters and shudders.
Especially in heavy traffic t is no fun to drive the car.
As it is my wifes car, she is complaining a lot now.

Has anyone else has experience with these transmissions?

Some background info, when we bought the car in 2011, at the 3,000 kms service they replace the transmission as there was oil leaking internally. At the 15,000 kms they did the same as there was another issue with it.

[DannyG]

Our second car for the daily drives is a 2010 Ford Fiesta with the dual clutch transmission.
In the beginning it worked fine, but now after 60,000 kms it started to shudder.
I had the service done at the dealer and they updated the program after I complained about the shuddering.
They told me the transmission needs to re-learn and that will take up to 3,000 kms.
Well, it is even worse then before.
At low speed, low revs, the car stutters and shudders.
Especially in heavy traffic t is no fun to drive the car.
As it is my wifes car, she is complaining a lot now.

Has anyone else has experience with these transmissions?

Some background info, when we bought the car in 2011, at the 3,000 kms service they replace the transmission as there was oil leaking internally. At the 15,000 kms they did the same as there was another issue with it.

Hi mate we have the same car but in a manual so cant help you sorry but ours is a great little thing, it gets a caning too, my wife uses it to go to work during the day (she drives around to clients all day) and I use it to drive to work at night so it gets plenty of use. I think ours might be a 2011 WT in the Zetec version.

Sounds to me like you have a dud tranny, this relearning business doesnt sound right.

[chisel]

Sounds similar to the VW problems that have hit the news in recent months.
I'd suggest looking on whirlpool (automotive section) to see if others are having the same issue.

[Bird]

http://www.autoblog.com/2011/10/27/ford-rushes-to-fix-gearbox-problems-but-not-quickly-enough-for/

http://www.fiestafly.com/forum/showthread.php?t=21375
Update: Took my Fiesta to the dealership last week for them to look at it. Service manager told me it's got the same identical transmission problem as several 2012 Fiesta and Focus cars have been having. He told me it's the "select shift" 6-speed transmission that's been the problem. The other 6-speed transmission has been ok as well as the manual transmission. He told me it's a problem with the "dry" clutches in the transmission.

www.fordfiestaforum.com

[WilSurf]

I drove the car last weekend and after reading the web about this type of clutch, it makes a littlesense.
I didn't have any problems, but my wife is still complaining.
Although, yesterday when I was on cruise control the revs went up from 1,500 to 2,000 without increasng speed ona flat road.

[WilSurf]

Another update.
We have another clutch in our Fiesta.
The third replacement?
Well, they said that they had to replace a seal ring as it was leaking.
That was causing the slippage.
Now it feels like new.

But.......
When picking up, we noticed the next day that the driver side mirror wasn't working.
Checking the door, I noticed a wire sticking out from under the seal.
When repairing the clutch, they also replaced the door handle switch as the lights on buzzer didn't work.
So I arranged for a quick appointment to have it fixed.
They hadn't re-instated the connector, but they closed up the trim on the door!

[DannyG]

Another update.
We have another clutch in our Fiesta.
The third replacement?
Well, they said that they had to replace a seal ring as it was leaking.
That was causing the slippage.
Now it feels like new.

But.......
When picking up, we noticed the next day that the driver side mirror wasn't working.
Checking the door, I noticed a wire sticking out from under the seal.
When repairing the clutch, they also replaced the door handle switch as the lights on buzzer didn't work.
So I arranged for a quick appointment to have it fixed.
They hadn't re-instated the connector, but they closed up the trim on the door!

LOL slack!

Im about to put ours in for some minor warranty items as its warranty is due to run out soon.

Im not sure how they will take my list but ill give it a go..........1, tyres are nearly worn out, 2, paint chipped on the front due to stones, 3, windscreen washers ran out of water etc etc

[WilSurf]

Don't forget to mention that you always have to fill up the fuel as well.......
They still can't fix that.

[DannyG]

Don't forget to mention that you always have to fill up the fuel as well.......
They still can't fix that.

They have already knocked me back for that one...............

[Marcus73]

Don't laugh, Danny really is that tight


Sent from the machine that goes..... Bing!

[WilSurf]

At 86,000 kms, the shuddering is back again.
Not happy.
This will be our first and last Ford.
Time to go to the dealer, again.

[tourin n fishin]

Mate in my experience with our fleet vehicles and family members vehicles the only good autos are traditional torque converter style ones. Alas they are becoming a rarity as manufacturers endlessly peruse another 0.001 l/100km efficiency.

[prodigyrf]

At 86,000 kms, the shuddering is back again.
Not happy.
This will be our first and last Ford.
Time to go to the dealer, again.

Well I wouldn't blame just Ford as the manufacturers are increasingly having to jump through EPA and fuel consumption hoops and their solution was to automate a direct drive manual gearbox like VW/ Mercedes-
http://www.volkspage.net/technik/ssp/ssp/SSP_372.pdf
If you browse through that you'll see its essentially a manual box that has a hydraulic pump and pistons to actuate the clutch and gear selectors, all controlled by a fly by wire shift stick and various electronic sensors via a separate trans ECU to the engine ECU. If you have a quick look at the various electronic sensors there's plenty to go wrong sooner or later.

Now your clutch is going to wear as will the shift selectors to a lesser extent and so the travel sensors will need to be reset periodically to account for that eg when does the clutch disengage and take up, etc? Are the hydraulics getting tired and so on. Is there a hiccup or deterioration in the ECU? Lots of things to go wrong or underperform with age compared to the human touch with the foot and direct linked gearshift selection and all to gain some extra fuel economy and with it the dreaded emissions.

The answer is CVT now and the manufacturers have cottoned on. The missus last 1.5L Mitsi Colt proved that to me and now I note the 2.4L Outlander that can tow 1600kg is rated at 7.5L/100km combined and no vacuum cleaner bag stuck up the exhaust like current oilers have. Get the picture?

[WilSurf]

Car is booked in.
I had a CVT a long time ago, Fiat Uno 60S  and I loved it.
Not sure what the car will be.

[prodigyrf]

That Mitsi Colt with CVT blew me away first drive but I was a bit sceptical about being a pioneer until I saw the 5yr/100000km all over warrant,y plus 10yr/160000km power train warranty for the first owner and that convinced me. Only sold it because we wanted a 4wd that the missus was comfy with. Mitsi know how to make good machinery- http://en.wikipedia.org/wiki/Mitsubishi_A6M_Zero
Better than the anything the Yanks had but they couldn't keep up production    

Basically you can't wander into car showrooms these days without some hard tech research or you'll be one of the guinea pigs.

[Elky]

Yea never liked DSG boxes, been a long road to make them as dependable as a manual or auto, alas the consumer paid the price for being a guinea pig. Bring back the 2 speed powerglide!!!

[WilSurf]

Car is in for a service and gearbox fix as the issues started again.
Received a phonecall from the dealer telling me that they need to rebook as they need 2 days for the clutch change.
Clutch #4 in 3.5 years.
Anyone fancy a nice fuel efficient Ford Fiesta?
Well maintained, no issues.

[WilSurf]

Car is booked in for next week.
The lady at the phone told me that they were allowed to do only 2 a week and they were fully booked................
If I wanted a loan car for the 2 days then I had to wait till December earliest. Now they will have 4 days so they can spread the work.
That means that my wife has to drive in a real car next week. 

[WilSurf]

Almost a year later and another update.
Booked in the famous Fiesta for a logbook service and the "standard" gearbox issue.
The person behind the counter asked me what fuel I used.
Uh? What has that to do with the gear box?
He said that the car was built to run on 95.
Well, if that's the case why is there a sticker on the inside of the fuel lid telling me that I can fill up with E10? And the manual states minimum RON 91.
What a rubbish, he had no idea.
Anyway, this afternoon he called me again and said that the clutch will be replaced next week Friday.
Clutch #5 in 4.5 years.

[tk421]

Almost a year later and another update.
Booked in the famous Fiesta for a logbook service and the "standard" gearbox issue.
The person behind the counter asked me what fuel I used.
Uh? What has that to do with the gear box?
He said that the car was built to run on 95.
Well, if that's the case why is there a sticker on the inside of the fuel lid telling me that I can fill up with E10? And the manual states minimum RON 91.
What a rubbish, he had no idea.
Anyway, this afternoon he called me again and said that the clutch will be replaced next week Friday.
Clutch #5 in 4.5 years.

You win. 2 clutches in 3 years for us. Still got 3 left on the extra gearbox warranty that Ford sent out a letter for. Had to wait 3 months for the parts. Had an old lady bail me up at the Servo in a Fiesta asking if I was having juddering issues. She didn't know anything about the extended warranty from Ford.

Anybody would think there's an issue with the design somewhere?

[Elky]

Got a mate who bought a fiesta in 2013, he had the same issues, lots of trips to ford to attempt repairs, he eventually traded it in with it still playing up! Bought a Subaru and couldn't

[dazzler]

Almost a year later and another update.
Booked in the famous Fiesta for a logbook service and the "standard" gearbox issue.
The person behind the counter asked me what fuel I used.
Uh? What has that to do with the gear box?
He said that the car was built to run on 95.
Well, if that's the case why is there a sticker on the inside of the fuel lid telling me that I can fill up with E10? And the manual states minimum RON 91.
What a rubbish, he had no idea.
Anyway, this afternoon he called me again and said that the clutch will be replaced next week Friday.
Clutch #5 in 4.5 years.

The higher octane should keep the idle up a bit and stop the off idle shudder. At least I think that's the idea.

[WilSurf]

Interesting, when my wife picked up the car the lady at the service desk told her that it would take at least 6 weeks for the pars to arrive.
I have to call and see who is right.

tk421, you have the same issues?
What have they done so far?

[DannyG]

Im glad ours isn't an auto. Our manual hasn't missed a beat. It gets a flogging daily and is just about to clock over 100000 trouble free kays. It still gets the same fantastic economy that it got from day 1.

I know this doesn't help you in any way but just putting it out there for the sake of balance Our eldest daughter owns an auto but hers is lucky to have 20,000 kays as she lives very close to the CBD of Melbourne and mainly uses public transport.

[WilSurf]

You must be lucky.
Ours has done 106,000 kms since 2011 and the economy is around 6.3-6.4 l/100km.
What is annoying is the rattling in the side where the seatbelts are. The plastic panels on both sides are making noises.
Well, we will have it "fixed" under the extended warranty and then sell it.