Do Bob Jane tyres guarantee the lowest price or not?

[02-SR5]

I have always found fourbys the cheapest quote over the phone for tyres. But job Jane toowoomba were less than 10 per tyre dearer so went with them.

True that.

I think I have shares in that place.

Ryano is a top bloke and will bend over backwards to help you out.

[krisandkev]

I think what got me a bit upset was that I used Bob Jane’s web site to send them customer feedback and stated what happened and asking them to clarify their price promise as stated on their web site and TV ads, but they did not bother to reply.  I know I could lodge a formal complaint but I am sure the sales lady would just deny it all, and how could I prove what happened.  Oh well, life goes on.  But it is great that people have put their good stories about Bob Jane on.  As I originally said, back home I usually use Bob Jane.  Kevin

[Bunyip]

It was still worthwhile, even if they didn't reply to your email (which of course they should have) perhaps it will show a pattern of complaints and they may eventually do something about it.

Or they could jsut ignore it all together 

Bunyip

[whitey]

Just bought some BFG  All Terrain A/T's a couple of weeks ago (16" ), "rang" around  4 places first and asked for their best price on the size i wanted, and i happened to drop past the Albury shop on the way home and they were $290 each fitted and even then he said he didn't stock them but would get them in... YES please,  their price was $10 cheaper than the cheapest quote and $40 cheaper than the dearer "reputable" competitor... shop around boys.

[CRW]

Well rang Bob Jane at Hornsby for One BFG All Terrain 285/70/17 and was quoted $380, but didn't have any, they did advise that their store at Grandville had five, rang Grandville and yes have some at $450, but I said Hornsby quoted $380 don't you guys have the same prices or price match.  we will price match any other retailer but know our own stores WTF, you won't get my custom and I have 7 company cars as well


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[McGirr]

No one can guarantee the lowest price. No matter who they are. It's up to the consumer to shop around. I never believe the quotes from retailers saying lowest price guarantee. They have too many terms and conditions. The best way is to play their game. Talk to the manager and go from there.

Mark 

[Ynot]

Off topic slightly but I dropped a flat in off our hard floor/hardroof camper to beaurepairs Wynnum store (east Brisbane) just before Christmas and picked it up a couple of days later.
I asked the manager how much and he just said merry Christmas!
I am due for some new tyres on the Prado in about 10k so I know who I will be talking to!


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[krisandkev]

Now they know what good public relations means.  Well done.     Kevin

[Pete_R]

I've always found my closest BJ at Drummoyne way more expensive than the other 3 or 4 tyre places near me, so I don't even bother contacting them anymore

[V8100]

Tried Bj recently on price match on 5 bfg muddies I had been given a price of 295  each at a local independent store. Guy on the phone was arrogant and really didn't want to help. Best they would do is 299 each so stuck with local guy.  As far as  I am concerned they can stick it.

Eddy