Malcolm, we bought our OB 2011 Eagle second hand from Watsons Coffs Harbour and couldn't fault them. We weren't looking for a dealer camper but the price was great and the camper came with stacks of extras. After a phone call asking them to hold it, a quick dash to Coffs from Newcastle, dashing to the bank at 4:55pm, Watsons staying open for us, we were driving it home that day.
After having it a few months we had a little issue with the winder clunking at bit, so after as couple of calls to Watsons, it was agreed we could take it to Jayco Newcastle to get it fixing at no cost to us.
I would happily head back up to Coffs to buy our next Jayco.