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Author Topic: I Love Telstra - NOT  (Read 9862 times)

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Offline Bunyip

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I Love Telstra - NOT
« on: June 26, 2013, 11:24:35 PM »
Place an order for phone and internet in the new house on the 13th June to be connected on the 28th June. I thought I was cutting it close but the Telstra guy seemed to think this was heaps of notice.

Just checked with them this evening as I had heard nothing back, they have no record of my contacting them on the 13th, let alone requesting a new service! So the first week will be a single 3g iPad sharing out a network. Talk about slower than a wet week  >:(

On the bright side when the ADSL does finally get connected I will think it is lightening fast, even though I am 3.5Km from the exchange. So used to being one of the few connected to my cable segment that I get very good speed at the moment.

Grrrrrr, time to go to bed.
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Offline speewa158

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Re: I Love Telstra - NOT
« Reply #1 on: June 27, 2013, 06:50:22 AM »
lf you want to complain about Telstra you have to go to Mable Bar  in WA . Pick up you lunch ,,,,,, & join the cue ,,,,, that's where the end of the line starts  .
                           Enjoy                              :cheers:
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Offline krisandkev

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Re: I Love Telstra - NOT
« Reply #2 on: June 27, 2013, 09:21:33 AM »
Now come on, the 40 billion dollars being spent on the NBN will fix everything.   Won’t it?   ;D
Here in Exmouth when it rains our mobile broadband slows right down, why, I do not know. Hang on, it never rains this time year in Exmouth, yea right!!!   >:D   Kevin
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Offline muzza01

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Re: I Love Telstra - NOT
« Reply #3 on: June 27, 2013, 10:44:33 AM »
was that 28th of June 2013 or 2014? :cheers:
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Offline chester ver2.0

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Re: I Love Telstra - NOT
« Reply #4 on: June 27, 2013, 11:46:33 AM »
Quote from: krisandkev on June 27, 2013, 09:21:33 AM
Now come on, the 40 billion dollars being spent on the NBN will fix everything.   Won’t it?   ;D
Here in Exmouth when it rains our mobile broadband slows right down, why, I do not know. Hang on, it never rains this time year in Exmouth, yea right!!!   >:D   Kevin

I thought with that giant antenna up the road you would have the fastest braodband on earth in exmouth ;D
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Offline cruisindub

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Re: I Love Telstra - NOT
« Reply #5 on: June 27, 2013, 12:39:06 PM »
I was recently told that our wireless internet was not functioning due to road works.

110% for ingenuity.  Give that guy a medal.
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Offline GraemeL

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Re: I Love Telstra - NOT
« Reply #6 on: June 27, 2013, 01:46:44 PM »
I ditched them years ago when they tried to rip me off with a little extra on the bill. They then proceeded to call me up to 5 times a week wanting to me to reconsider, I told them the only thing I would consider is lodging a complaint against them for harassment.
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Offline lino6

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Re: I Love Telstra - NOT
« Reply #7 on: June 27, 2013, 06:06:05 PM »
Our phone wire was tied to the barbed wire on our front fence from the time we moved in. They said they would bury it but it could take between 3 months and 3 years. After 5 years and being sick of fault after fault we cancelled the home phone and went with a radio broadband. Because we are "rural" we get a reasonable monthly rate. To their credit they did refund us a lot of money, but I won't waste my time trying to get the land line put back on.
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Offline DSzuke

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Re: I Love Telstra - NOT
« Reply #8 on: June 27, 2013, 07:32:46 PM »
bunyip, if you dont mind telling me, what part of Orange is the property?

I'm on Internode and can only go as good as ADSL+1 where I am. I have had suspicions that I could do better and (against my better judgement) have even considered a switch to Hel$tra.
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Offline Jenko67

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Re: I Love Telstra - NOT
« Reply #9 on: June 27, 2013, 07:43:58 PM »
Haven't used Telstra for years and never will again.... Can't believe that they are still in business
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Offline EFIwindsor

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I Love Telstra - NOT
« Reply #10 on: June 27, 2013, 10:33:08 PM »
I had heaps of problems with Optus. To the point the refunded me several months bills.

I changed to telstra. I get better reception everywhere I go. Have had no problems with my mobile.

They did dick me a round with the Internet connection I'm my current place but everything was sorted in an almost reasonable time frame.

Horses for courses. More ppl Are happy to complain about bad servers than rave about good.


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Offline 08 Ranger

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Re: I Love Telstra - NOT
« Reply #11 on: June 27, 2013, 11:05:06 PM »
If you want mobile coverage there really is only Telstra
Everyone else pales in comparison once you leave the suburbs
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Offline Bunyip

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I Love Telstra - NOT
« Reply #12 on: June 30, 2013, 12:37:02 PM »
Quote from: DSzuke on June 27, 2013, 07:32:46 PM
bunyip, if you dont mind telling me, what part of Orange is the property?

I'm on Internode and can only go as good as ADSL+1 where I am. I have had suspicions that I could do better and (against my better judgement) have even considered a switch to Hel$tra.

We are in Blechington (sp?) about two minutes drive from the North Orange shops. Telstra tell me I will get ADSL 2 speeds but I don't believe them, we are over 3.5km from the exchange.

Bunyip
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Offline Bunyip

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I Love Telstra - NOT
« Reply #13 on: June 30, 2013, 12:38:51 PM »
Quote from: 08 Ranger on June 27, 2013, 11:05:06 PM
If you want mobile coverage there really is only Telstra
Everyone else pales in comparison once you leave the suburbs

Yep and they know how to charge for it as well!

We just took a 2 yr contract with Vodafone before we decided to move, so far it all seems to be going well on the reception front.
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Offline Brumbypt

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Re: I Love Telstra - NOT
« Reply #14 on: June 30, 2013, 01:36:12 PM »
I am happy with telstra and happy to own a blackberry z10. Works where iPhones dont..

Also works where other networks can only dream of a signal


Telstra every day for me
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Offline krisandkev

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Re: I Love Telstra - NOT
« Reply #15 on: June 30, 2013, 03:48:48 PM »
Agree, Telstra is the only one to have when travelling.  Kevin
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Offline cruisindub

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Re: I Love Telstra - NOT
« Reply #16 on: June 30, 2013, 04:18:30 PM »
Quote from: Bunyip on June 30, 2013, 12:38:51 PM
We just took a 2 yr contract with Vodafone before we decided to move, so far it all seems to be going well on the reception front.

Vodafone is pretty non existent in WA. Competition is good, but its scarce over here.

I hate telstra, but anywhere just outside of town and forget trying to get a signal on any network.
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Offline johnno48

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Re: I Love Telstra - NOT
« Reply #17 on: June 30, 2013, 04:20:00 PM »
Their mobiles are great.
DO NOT touch telstra digital, we did with Telstra business Bad bad bad then try to revert back to your old a/c. Total ballsup Their accounting system stinks its so out of date
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Offline cruisindub

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Re: I Love Telstra - NOT
« Reply #18 on: June 30, 2013, 11:42:51 PM »
I hate telstra so much, I persevere with optus............

And I hate them too,....
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Offline cyberhuey

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Re: I Love Telstra - NOT
« Reply #19 on: July 02, 2013, 08:46:34 PM »
Aldi Mobile works well, its on the Telstra network and half the price @ $35 unlimited calls & Text and 5gb data.

Only kicker is you dont get their LTE 4G only 3G

I spent 6 yrs on Optus and their coverage sucks big time at twice the price! Go figure...
« Last Edit: July 02, 2013, 08:48:39 PM by cyberhuey »
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Offline cruisindub

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Re: I Love Telstra - NOT
« Reply #20 on: July 02, 2013, 10:25:11 PM »
Thats a good deal. Better than my current set up.

I'd be happy with 3G, its got to be faster than what we currently have, ....which is slower than my mom trying to figure out how to use the VCR
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Offline Bunyip

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Re: I Love Telstra - NOT
« Reply #21 on: July 03, 2013, 08:25:37 AM »
Sp I spoke with the big T yesterday regarding disconnecting my old address. Whilst there the operator checked out the new address order and all seemed OK.
A few minutes after that call the operator rang me back and told me there was indeed work scheduled for today, but that was just cabling work not connection work and my connection was not due to be done until the 10th July.
As I had already told the operator whilst chatting in the original call that I have started an online Uni course she offered to credit my account the cost of a Telstra WiFi device so that I can get on with my Uni work in the mean time.

Typical Telstra not telling you everything you need to know, but cudos to them for coming up with a solution before contacting me and solving my major concern about the delay in connection.

Bunyip
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Offline Bunyip

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Re: I Love Telstra - NOT
« Reply #22 on: July 08, 2013, 02:43:15 PM »
Apparently I went through 5Gb in 24 hours on a 3G connection. Possible yes, likely not really. Not as if I was downloading a heap of vids or anything.

Telstra gave me a bonus 5GB but I have been ultra careful with that which I why I have not been around.

Hopefully come Wednesday I will have internet, however apparently they tell me the ADSL can takeup to four days from phone connection!

Bunyip
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Offline Bird

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Re: I Love Telstra - NOT
« Reply #23 on: June 11, 2016, 04:19:26 PM »
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Offline Rumpig

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Re: I Love Telstra - NOT
« Reply #24 on: June 11, 2016, 05:43:29 PM »
Useless clowns tried charging us 600 and something odd dollars for our first months bill when we eventually had everything switched over to them....that was eventually changed to 200 and something odd dollars...just a slight difference there hey  >:(
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