« previous next »
Pages: [1]   Go Down

Author Topic: RACV phone number/Sat Phone  (Read 2611 times)

0 Members and 1 Guest are viewing this topic.

Offline Desert lover

  • Soft Floor Camper User
  • ****
  • Posts: 408
  • Thanked: 37 times
  • Challenge Meridian Offroad camper, GU Patrol.
RACV phone number/Sat Phone
« on: May 02, 2013, 05:53:31 PM »
Hi all.  We have an Isatphone Pro Satellite Phone.  This is one model which won't dial 000 or 13 /1800 numbers... and which left me thinking about contacting Road Side assistance if ever it was necessary.  All the RACV info I had been able to find offered only the 13.... numbers so in desperation I rang them today.  The consultant initially spoken to had no idea but eventually, after explaining the situation put me through to a most helpful assistant who suggested that BETWEEN 8.30 am and 5 pm MON to FRI we could call 970 2211 which is the switchboard number.  Outside these hours I guess we will have to go through a police station or other service but at least we now have an option.   This info is posted to assist other swaggers.
Cheers,
Sue
aka Desert Lover
Logged
Desert Lover

Offline Bunyip

  • Hard Floor Camper User
  • *****
  • Posts: 1044
  • Thanked: 18 times
  • Gender: Male
  • Lucky to have such a supportive SWMBO as LB
Re: RACV phone number/Sat Phone
« Reply #1 on: May 03, 2013, 11:36:21 AM »
Hi Sue,

It may be worth trying again, all 13/1300/1800 numbers terminate on a normal phone number. A lot of organisations won't give out the normal number so that they can move/change it.

Bunyip
Logged
2002 Landcruiser GXV



Offline Desert lover

  • Soft Floor Camper User
  • ****
  • Posts: 408
  • Thanked: 37 times
  • Challenge Meridian Offroad camper, GU Patrol.
Re: RACV phone number/Sat Phone
« Reply #2 on: May 03, 2013, 06:18:39 PM »
Thanks Bunyip...sources tell me that +61 and then the 13 number should work...so lets hope we don't need it
Cheers,
Sue
Logged
Desert Lover

Offline Silvo

  • Hard Top Camper User
  • ******
  • Posts: 2646
  • Thanked: 16 times
  • Gender: Male
  • The grass is greener where you water it..
Re: RACV phone number/Sat Phone
« Reply #3 on: May 03, 2013, 08:11:20 PM »
+61 3 8792 4006 / (03 8792 4006)

From their webpage. http://www.racv.com.au/wps/wcm/connect/internet/auxiliary/contact+us

strange an operator didn't know that
Logged
Dan - 2015 Discovery 4 SDV6 HSE and Lifestyle Camper AT10 EVO

Offline SteveandViv

  • Hard Top Camper User
  • ******
  • Posts: 3995
  • Thanked: 7 times
  • Gender: Male
  • Never get sick of being here
    • Our Travel Blog - Have a look....
Re: RACV phone number/Sat Phone
« Reply #4 on: May 03, 2013, 09:32:17 PM »
Quote from: Desert lover on May 02, 2013, 05:53:31 PM
Hi all.  We have an Isatphone Pro Satellite Phone.  This is one model which won't dial 000 or 13 /1800 numbers... and which left me thinking about contacting Road Side assistance if ever it was necessary.  All the RACV info I had been able to find offered only the 13.... numbers so in desperation I rang them today.  The consultant initially spoken to had no idea but eventually, after explaining the situation put me through to a most helpful assistant who suggested that BETWEEN 8.30 am and 5 pm MON to FRI we could call 970 2211 which is the switchboard number.  Outside these hours I guess we will have to go through a police station or other service but at least we now have an option.   This info is posted to assist other swaggers.
Cheers,
Sue
aka Desert Lover

All 13 and 1800 numbers have what we call a 'C' number which is a normal number then translated to the 1800 or more these days, 1300 which allows the company to set certain conditions and routing situations based on where you call from such as the call rate or location called. They should be able to give you that number.

I'd ask again and maybe ask for a supervisor and explain what you need.
Logged
http://steveandviv.blogspot.com.au/
Pages: [1]   Go Up
« previous next »