Vehicle Insurance Renewal

[JCAT]

Our Prado's Insurance Renewal has just come in and bugger me dead if it hasn't jumped up another $100 or so to $751 per year or $71.97 per month.

It is with AAMI and insured under my wife's name and after a bit of online searching and a return phone call we have received two substantially cheaper quotes from Budget Direct and Youi.

On line Budget Direct quote - $462 or $45 per month

Over the phone Youi quote  (they ring you back straight away when you try and get an on-line quote) - $525 per year or $48.60 per month.

I haven't rang AAMI to try and get them down yet, I am of the opinion to screw them as they are trying to screw me, surprise surprise.

My question is has anyone had any experience with claims or otherwise with Budget Direct or Youi?

Don't want to pay less to sign with a dud.

My only experience with Budget was a work one, when they paid out a bloke after his car mysteriously caught fire, without even checking with the police. Don' t know how they keep their prices down using that philosophy.

Any experiences good or bad are welcome.


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[Nomad]

I am changing from AAMI at the moment and tossing up both the same options as you are.

Youi are looking good for me as their office is on the Sunny Coast so if there is a problem I will go down and bang my neanderthal fists on the table until I get what I want.

Theres no loyalty with these blokes so use it as a way to shop all your policy requirements.

Ceers Nomad.

[qlddsl]

They are cheaper because the don't cover contents of your car. Also pets travelling are not covered.

[Bird]

They are cheaper because the don't cover contents of your car. Also pets travelling are not covered.

how do they go with the fine print and going offroad?
Do they cover towing

They aren't cheaper cause they like you.

[GeoffA]

how do they go with the fine print and going offroad?
Do they cover towing

They aren't cheaper cause they like you.

Valid points ^.......

Even policies that claim to cover you off road will probably have a clause down the back that talks about "Willful and Reckless Behaviour"..........if THEY decide you've been "Willful and Reckless", guess what happens??

 

[aussieducker]

Just been through the process and Suncorp ended up my pic of the bunch, even better with multi policy discount. Better than YOUI and slightly more benefits.
good luck.

[MR MAC GU]

I am a recommended repairer for all of the above insurance companies plus many more.

I will say with insurance you get what you pay for in most cases. Just like buying a car, if you want a landcruiser then don't buy a Great Wall so to speak.

The better insurers tend to be the big name ones.

Ie the suncorp group which covers
Suncorp
Aami
Just car
Apia
Shannon's

Racq is also good but 49% owned by suncorp

Allianz and qbe and lumley are worth a look

Youi are new comers to the market and run programs and procedures suited to Europe and many repairers and customers get very frustrated with them.

Iag group which covers Nrma and cgu are average to deal with in Queensland especially Nrma "ie your damaged vehicle is displayed on the Internet for repairers to tender a quote and whomever is prepared to do it the cheapest gets the job" they may tell you that you have choice of repairer which is true but your chosen repairer must match the cheapest quote otherwise you pay the extra. This is different in Nsw.

The cheaper ones generally like using non genuine and parallel parts to keep prices down so they can pass the savings on through your premiums.

Be very careful choosing an insurer as it can bite you if things go wrong.

Also some insurance companies lower premiums to get your business, it will slowly catch up to the others over the next few years.


Sent from Behind you...BOO

[JCAT]

I intend on comparing the PDS for these companies


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[cruisindub]

Ask Alexander.......

compare the meerkat

[Streety]

Racq bought itself back from Suncorp about 2 years ago

I work for a large insurer and have mates who work for the others.

Aami will recover you from anywhere! And I mean anywhere. At the end of last year I had to arrange to get a hilux and its jet ski from 500ks west of Ayres rock... The car was drivable but the claims assist guy said (and wrote on the claim notes) that we would so that's it. Cost 3.5k to get them to bris but they did it because they said they would.


Tbh it really depends on who you get answering the phone in some instances, if your not happy with anything get it referred to a team leader.

Read the fine print, especially in regards to parts, hire cars and recovery.

Good luck with whoever you decide.

[Bird]

Tbh it really depends on who you get answering the phone in some instances,

[Swannie]

Every year Aami send me a renewal with an increase and in the past 2 years when I told them I'm not paying the increase and I want a better deal thy have come to the party. Same with health insurance new renewal, strong discussion on phone better health cover and benefits for less premium. Thy want to keep you.

Swannie

[kylarama]

Every year Aami send me a renewal with an increase and in the past 2 years when I told them I'm not paying the increase and I want a better deal thy have come to the party.

Swannie

Same.

We have House, contents, 3 cars and the Jayco insured with AAMI.  Everytime a higher policy renewal comes in and a quick phone call with a 'not good enough, given all of our policies' gets a better deal.
Squeaky wheel gets the oil.

[GanG]

Funny I have insured with RACV for years, we bought a new car in October last year, and GIO were way more competitive, similar level cover etc, so much so I got them to quote my patrol as well, and they beat RACV by $300 a year on each vehicle.

RACV did not even want to talk about the cost difference..........on the house and contents the situation was the reverse.

Got me stuffed :/

[Bunyip]

We have four cars (Third Party Personal and Comprehensive), two trailers (box and KK) and close to 20 years membership with NRMA.

Every time I ring them they tell me I can get a multi-policy discount if I move my house insurance to them. The problem is that the increase in house insurance premium is greater than the saving on the 8 other policies I hold with them. When I ask how many policies do I need to hold for a multi-policy discount I am told it is multiple types of policies rather than the number of individual policies.

The main issue I have is making sure that we are covered off-road.

Bunyip

[dav]

Every year when I get the renewals I always ring AAMI back and they drop car insurance by 6% have done this for four years now.

[dungee]

It doesn't matter what you pay for the premium, it's the claim that's important.  I'd be more interested in hearing how claims have been handled, in particular people who have claimed for damage while offroading.  What experiences have you all had with claims of this type, who paid out quickly with no hassles and who had trouble?

[krisandkev]

If you have a modern diesel, watch that they cover for contaminated fuel.  RACQ, Shannon and QBE will not, AAMI will. I got that in writing.  Kevin

[Swannie]

It doesn't matter what you pay for the premium, it's the claim that's important.  I'd be more interested in hearing how claims have been handled, in particular people who have claimed for damage while offroading.  What experiences have you all had with claims of this type, who paid out quickly with no hassles and who had trouble?

I have dealt with aami twice. Once for an accident and once for a house fire. Both times they were brilliant and went above and beyond.
Swannie

[kickinback]

I am insured with AAMI. We have everything insured with them. The reason for this is when the crap hits the fan I don't want to be talking to a machine and getting nowhere. I pay the extra for their excellent service, which I might add I have had occasion to use, and was very happy with the service. That little bit extra each month is the best money we spend.

[dungee]

Definitely contaminated fuel is also a biggie in your diesel, can cost many thousands if someone fills it up with unleaded.  Not wanting to hijack the thread but I think it's important, who has had experience with claims when off-roading, i.e. Fraser Island, The Cape etc where we hear stories of drowned vehicles, also camper trailer claims, it appears that the biggest worry on the camper side is theft?

[JCAT]

Thanks for all the replies, will ring them today, maybe if I transfer my home insurance to them they will come good.

Also interested in hearing about anyone with claims experience from any company. Accidents, drownings etc in remote locations.


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[MDS69]

I looked into changing insurance companies as I feel we are getting bent over but the ones I have spoken to won't insure more the $5k worth of accessories. Our current vehicle has been insured with these items since new so there was no issue there but changing companies they don't seem to like it.

[JCAT]

Rang AAMI up and while they couldn't match the others they dropped it basically straight back to what it was. I am paying an extra $1 per month which I can live with.

Given all the positive comments I will stick with AAMI and am now considering swapping my home insurance over. While it will not save me any money (same fee) the buildings are new for old whereas Allianz works on a buildings figure and if it costs more to replace it you are left with the shortfall.

Thanks for the quick input.

[gadgetman]

Have had vehicle claims with both AAMI and GIO recently.  Couldn't fault either of them although it took a long, long time to get through to AAMI's customer phone service.

GIO added an extra excess of $100 because of the 2 inch lift on our Paj.  We didn't notice it on the renewal and are looking elsewhere (probably AAMI).