Always had a hassle with WOW when ever something played up from them i.e Camera & video recorder ... taken back to get repaired within 2 weeks 1. the camera with a scratch inside the lens after being repaired? and 2. cam corder that kept playing up after 2 repairs.
(Pressed the wrong button before i finished the story)
I fronted the Albury store and when it was my turn at the complaints line up ( after 10 in front of me ) i suggested they return the money or give us brand new items again and the Managers smug remarks were "we will send it back for repairs but we can't change one 4 one" ... they were brand new and never worked properly , after i told him (and the rest of the shop by that time) i'd take him to consumer affairs he just said "Go for your life, it will be a long process and we won't lose" PIGS arrrrs... loser