Had my windscreen replaced by his reputable company recently, great job and easy to deal with. Insurance covered it but one call to my broker and 10 mins later the local guys called me to see when I could drop the old girl off to have it replaced. They even dropped me off to work which was a bonus.
Swannie was only too happy to do a deal for me if insurance had not of covered it.
All up a great experience which is unusual these days.