We are a soft floor camping family of 7 (sometimes 8, when the Step-daughter comes).
Although we have only just got our camper and only have a 9ft tent and an awning we have found the following will meet our needs.
Leave the awning on when packing up. Just fold it back over the main tent roof before collapsing the tent section. So that reduces the time needed to re-attach when setting up. Also if you dont want to put the awning up and it is a tad windy, just zippy tie it down through the eylets.
When dismantling the tent section, I don't undo the extension poles over the bed (check to see if your travel cover will still fit dismantling it this way). I have Trackabout and I store 2 sets of bunks on the bed when packing up (and ALL the bedding) so I had my travel cover extended in height to allow for all this). I got this idea from when we hired a Johno's Camper. This is the way they pack their campers up. Johnos also say to leave the window canvas (over the bed) open a third, as it allows the air to escape when packing the camper up.
Our camper didn't come with awning walls, but in hindsight I am glad it didn't. We are eventually going to get 2 OzTents to use along the sides and just get a portion of walls made up for the awning. OzTents are expensive, but they are quick to set up (2minutes) and act as extra bedrooms. Which is what we need. I am hoping the front awning on the OzTent can act as a little extra roof to extend the awning as well. I'm not sure if this will work as yet, just ideas. But at the moment we set up 2 sets of bunks in the tent section. It is a tight fit along two walls, but it JUST makes it
I agree what others have said on here - it is just a matter of getting a good system going and it doesn't take long.
Anyways, I strongly suggest you hire different ones. get the sales man to show you how to put it up and pack it down. then form your opinion from there. I didn't bother looking at the hard floors when I seen how little storage room they have!
Goodluck and cheers
Tam