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General => General Discussion => Topic started by: mrdenn1s on October 18, 2013, 12:51:36 PM

Title: Lube Mobile Service
Post by: mrdenn1s on October 18, 2013, 12:51:36 PM
Ok,

So my wife had her 45,000km service on her 2012 Kia Sorento 2.2l Diesel today

Lube mobile charged $500, which included Air filter $80 and "Premium Oil" $180.

Is that a fair price??
Title: Re: Lube Mobile Service
Post by: Trex_s4m1 on October 18, 2013, 01:09:26 PM
nope. thats very exxy. but yeh i would prefer a dealer who would be almost as much but only deal with their models.
Title: Re: Lube Mobile Service
Post by: Jenko67 on October 18, 2013, 02:12:55 PM
$180 for oil... Hhhhmmmmmm.....like them to justify that.....
Title: Re: Lube Mobile Service
Post by: UIZ733 on October 18, 2013, 02:46:07 PM
I have only ever used Lube Mobile once. Found them no cheaper than the main stealer........................despite the fact they have minimal overheads compared a garage. They did not use 'genuine' spares either.
Title: Re: Lube Mobile Service
Post by: Bird on October 18, 2013, 02:50:47 PM
Quote from: Jenko67
$180 for oil... Hhhhmmmmmm.....like them to justify that.....
agree..
Ask them what brand it is and tell them to you'll buy some from the local store and they can come pick it up and give you the difference in $

20ltrs of good diesel oil (EG: Shell Rimula X) aint much over $100/130
Title: Re: Lube Mobile Service
Post by: Daz7 on October 18, 2013, 04:07:35 PM
Have to agree, that oil is very exxy. If its a standard service, dealerships (and I presume Lube Mobile) should be able to give you the price when you book in.
Title: Re: Lube Mobile Service
Post by: mrdenn1s on October 18, 2013, 04:48:22 PM
Penrite Enviro PLus 5w-40 (qty 2) $179.70 ex GST
Title: Re: Lube Mobile Service
Post by: Trex_s4m1 on October 18, 2013, 05:07:47 PM
http://www.supercheapauto.com.au/online-store/products/Penrite-Enviro-Engine-Oil-5W-40-5-Litre.aspx?pid=324403
Price:  $53.50 each
Title: Re: Lube Mobile Service
Post by: Brumbypt on October 18, 2013, 06:07:05 PM
I have only used them once too, crap job.. and that was 17 odd years ago..


iPad with IOS 7.02 using Tapatalk HD
Title: Re: Lube Mobile Service
Post by: Snapman007 on October 18, 2013, 09:15:58 PM
http://www.supercheapauto.com.au/online-store/products/Penrite-Enviro-Engine-Oil-5W-40-5-Litre.aspx?pid=324403
Price:  $53.50 each


Yep, 5L = $46.99 x 2 in the current Repco catalogue.
I'd be calling their head office and complaining.
Title: Re: Lube Mobile Service
Post by: kylarama on October 18, 2013, 10:12:44 PM
Ok,

So my wife had her 45,000km service on her 2012 Kia Sorento 2.2l Diesel today

Lube mobile charged $500, which included Air filter $80 and "Premium Oil" $180.

Is that a fair price??

Maybe list everything on the invoice so we can see how the costs have been applied.  $180 for oil is okay if it includes his margin (which he's entitled too), disposal of old oil and labour.
Expect to a pay a premium for these come to you services.
Title: Re: Lube Mobile Service
Post by: oldmate on October 19, 2013, 06:11:47 AM
Maybe list everything on the invoice so we can see how the costs have been applied.  $180 for oil is okay if it includes his margin (which he's entitled too), disposal of old oil and labour.
Expect to a pay a premium for these come to you services.

Agreed, if tha price includes disposal etc etc but if it is solely oil only then that is about 91% mark up which I way excessive.  I would expect 15-20% mark up
Title: Re: Lube Mobile Service
Post by: speewa158 on October 19, 2013, 06:55:20 AM
l changed all the oils in the Pajero  , local dealer quoted $800 , l did it for $285 & a 6 pack  :cheers:
Title: Re: Lube Mobile Service
Post by: mrdenn1s on October 19, 2013, 08:06:31 AM
Maybe list everything on the invoice so we can see how the costs have been applied.  $180 for oil is okay if it includes his margin (which he's entitled too), disposal of old oil and labour.
Expect to a pay a premium for these come to you services.


(http://i1259.photobucket.com/albums/ii543/iamnotpeterpan/IMG_20131019_0001_zps84b648fe.jpg)


It was $180 ex GST, so nearly $200 for oil.

How much oil does the Kia take? 6 litres?
Title: Re: Lube Mobile Service
Post by: Muckinhell on October 19, 2013, 08:40:24 AM
seems odd they charge you labour then charge to change the air filter then the price of the airfilter whats with that?
Title: Re: Lube Mobile Service
Post by: booga on October 19, 2013, 08:54:43 AM
$500 bloody hell.

A service on my 500HP Mack Truck isn't that much, $200 for oil is just crazy it shouldn't be more than $70 even then thats a bit rich as they would buy in bulk therefore reducing the price, cricky I think it's $200 for 20lts of "premium oil" for said truck.

seems odd they charge you labour then charge to change the air filter then the price of the airfilter whats with that?

+1 whats with that,
also whats the differance between Van consumables and consumables?

I'd be ringing them up and asking them to justify that invoice
Title: Re: Lube Mobile Service
Post by: kylarama on October 19, 2013, 09:03:52 AM



It was $180 ex GST, so nearly $200 for oil.

How much oil does the Kia take? 6 litres?

Can't imagine it taking any more than 7 litres?  They come in 5 litre containers, did he give you the leftovers?
Looking at the invoice, he's got about 100% mark up on the oil...


seems odd they charge you labour then charge to change the air filter then the price of the airfilter whats with that?

Without knowing the car, the air filter might be fair job to change, hence the separate labour charge?



Maybe give the bloke a call for a please explain?
Title: Re: Lube Mobile Service
Post by: kylarama on October 19, 2013, 09:19:53 AM
thats a bit rich as they would buy in bulk therefore reducing the price,

My mate runs his own workshop and gone are the days of bulk buying oil for most general workshops that do a wide range of cars.
He has a large tank that gets pumped full of a mineral 15/40w, as that covers most basic cars.  Most newer cars a pretty oil specific, so he generally buys retail pack oil as needed for each service.  Maybe not the most economical way, but at $1200+ for a 205L drum of full syn oil, it's alot of money tied up in slow moving stock.  Add to it, he has quite a few customers that a specific about the brand of oil they want.
Title: Re: Lube Mobile Service
Post by: Bird on October 19, 2013, 01:53:13 PM
Quote from: kylarama
Without knowing the car, the air filter might be fair job to change, hence the separate labour charge?
wouldn't it still be one labour fee
Just make sure the bloke knows hes getting no return service and all your friends will know

Did he quote you before hand?

Maybe call up as a pretend new customer and ask for a quote..
Title: Re: Lube Mobile Service
Post by: kylarama on October 19, 2013, 03:36:06 PM
wouldn't it still be one labour fee


It is odd why he would list it separately?  Some blokes sometimes just quote directly out of VACC price books and the likes, maybe that is what is listed?  Spin it anyway he likes, $200 for 7ish litres of oil is taking the pi$$.
Title: Re: Lube Mobile Service
Post by: Axl on October 19, 2013, 03:54:39 PM
I would not think that a 2.2l engine would hold any more than 5l of oil, however I am happy to be proven wrong. Supercheap sell the oil for $53.50  http://www.supercheapauto.com.au/online-store/products/Penrite-Enviro-Engine-Oil-5W-40-5-Litre.aspx?pid=324403#Cross
Title: Re: Lube Mobile Service
Post by: McGirr on October 19, 2013, 05:03:21 PM

A service on my 2009 lancer aspire is normally $250 to $300. No offense but its a Kia not a high performance car.

Seems very expensive, but I suppose you have to pay for them to come to you somewhere in the price.

Mark
Title: Re: Lube Mobile Service
Post by: oldmate on October 19, 2013, 05:07:33 PM
Yep reading that invoice it seems you have been done on materials. Not sure why they would list the air filter separate. Labour is labour
Title: Re: Lube Mobile Service
Post by: kylarama on October 19, 2013, 07:08:01 PM
Think I worked out the air filter labour.  It says 45k log book service.  I'd say the air filter is not part of the log book 45k service, but on inspection it need replacing?  Looks like 1.5 hours is allocated for the 45k service (roughly $105ph inc GST) and 15 minutes for the air filter. Hence it's listed as an extra.


According to Penrite, 6.7 litres for a Kia.
Title: Re: Lube Mobile Service
Post by: oldmate on October 19, 2013, 07:09:51 PM
Think I worked out the air filter labour.  It says 45k log book service.  I'd say the air filter is not part of the log book 45k service, but on inspection it need replacing?  Looks like 1.5 hours is allocated for the 45k service (roughly $105ph inc GST) and 15 minutes for the air filter. Hence it's listed as an extra.


According to Penrite, 6.7 litres for a Kia.

Holy crap, $105 p/h, mechanics earn way to much
Title: Re: Lube Mobile Service
Post by: Bird on October 19, 2013, 07:11:13 PM
I think I worked it out..
He bent you over and didn't offer you any (https://www.ahns.com.au/images/KY_Jelly_42g.jpg)
Title: Re: Lube Mobile Service
Post by: briann532 on October 19, 2013, 08:36:34 PM
I realise Lube Mobile is getting a roasting here, but I did use our local guy a couple of times and found him to be the best mechanic I've had.

I heard a lovely grinding sound when descending into a steep valley one day.
It was followed by the sound of boss lady telling me "Oh yeah, the brakes have been squealing loudly for a while now, but it went away...."

Now I know to try and edumacate a teacher (academic with no common sense) about brake wear indicators would be as easy as milking a bull, so I copped it, used the gearbox to get home with minimum braking (and if anyone knows Bells Line of road - they would know how easy that would be) then in desperation I rang Lube mobile on a Sunday night.
Not a problem Mr mechanic will be there in the morning.
He turned up on time, inspected, went away with rotors that had already been machined then rang to say it was too fine and they needed replacing.
I realise this would be the case and gave the go ahead.
He returned with new ones, fitted them serviced car as per my request and cleaned up and made sure I was happy.
Now this "kid" mechanic and I say kid because I'm sure he only just got off his P's was excellent. Polite, prompt courteous and respectful.
I have since given his number to many people who are now using him and reckon he's great.

Because I turned to the dark side  and bought a a a a a a a oh damn I can't even say it toyota not a Nissan, and it comes with dealer servicing I no longer use him, but I still reckon he's the best I know.

Its a shame you had a bad experience, but its no different to any other trade. You get good and you get bad. Doctors, dentists, nurses, pilots, politicians (no they're all bad) plumbers and accountants.

Move on and try to find a good one, and when you do hang on to him / her and let everyone know.
If they look after you, look after them.

Happy days,
Brian
Title: Re: Lube Mobile Service
Post by: Brij on October 19, 2013, 08:46:23 PM
Quote
Holy crap, $105 p/h, mechanics earn way to much

Local Holden dealer was $100/hour over 10 years ago, when their mechanics were getting maybe $15/hour. >:(

Peter
Title: Re: Lube Mobile Service
Post by: mrdenn1s on October 21, 2013, 03:19:52 PM
I got a $65 refund. "Error".

I didn't push it any further

Lesson learnt
Title: Re: Lube Mobile Service
Post by: kylarama on October 21, 2013, 09:03:52 PM
Better than nothing.

Sent from my GT-I9100 using Tapatalk now Free (http://'http://tapatalk.com/m?id=10')

Title: Re: Lube Mobile Service
Post by: Snapman007 on October 21, 2013, 10:16:23 PM
I got a $65 refund. "Error".

I didn't push it any further

Lesson learnt

$65 will buy a good supply of KY. ;)