I've rarely had an issue with Aust Post.
Regularly order dashcams out of a company in Keilor area of Melbourne. Possibly 50 plus over last couple of years. Order before 3pm and receive at 9am next morning. We are about an 1 1/2hr east of Melbourne.
Order an item from Perth on 27/07, recieved within 7 calendar days.
But.......ordered some LED torches from what I think is a Melbourne based company on 28/07.
Tracking information provides the following information -
8/08 shipping information was recieved by Aust Post.
9/08 shipping information was received by Aust Post. (Again
)
15/08 Item processed at Somerton Vic. Estimated delivery 18/08. (Finally
)
16/08 Item processed at Sydney NSW. Estimated delivery 19/08.
17/08 Item processed at Sydney NSW. Estimated delivery 24/08.
18/08 Item processed at Chullora NSW. Estimated delivery 25/08.
Dare I mention that one of the reasons I purchased from this online supplier was there very favourable feedback on Bookface.
But when I couldn't get them to reply to my questioning emails about where items were I posted the emails on their Facebok page. Those facebook posts seem to keep dissappearing, or I'm just to facebook illiterate to find them.