Never charged to quote a job.
Never followed up after a quote.
Sometimes, I refused to quote, just ell 'em its $60 an hour for me on the tools, $30 for the wife to do the clean up behind me with Shit like hedges etc.
Would work on a 2 out of 3 success rate for quotes.
Once the quote was done, i would ask on the spot, do you want to book that in.
Most times, 2 out 3, it was a goer.
If I never heard from them again, I never gave a Shit.
Better things to do than chase folks to wipe their bum.
They're all adults, they need/want me, they'll call me.
No sense making the working week harder than you have to.