They were hopeless to deal with. From what I understand they were winding down the Trak Shak business as it had been run into the ground. When I paid for mine and waited 18 months for it to be delivered only to find all of the stainless steel parts had been substituted for grey painted mild steel, not even Gal. About five people in a similar situation came forward that had been stalled regarding delivery. Interestingly we were all told different parts were the cause of the hold up, kitchens, suspensions arms, hitches etc etc. what appeared to us to be happening was that they would take a deposit (in my case $6k) and then stall until they had enough orders to make it economical to get a shipment from China. In most cases I am aware of people we're stalled 9months to a year.
In the end we all took them to task and got deposits back etc. in my case after some effort it was a full refund of $32k.
The campers had so much potential and were a great thing until the quality was taken out of them for a few extra $$$ in the companies pocket.
Jas