My local IGA has managed to blockade the plans to build a Woolworths in our local area for nearly 4 years. Plans to build a new Woolworths have now been approved with building commencing very soon.
We rarely shop at our local IGA except to buy bread and milk or top up on supplies over the weekend.
The shop is filthy dirty. The fruit and veg area is full of stale brown greens. I bought chicken breast from the meat section once and went to cook it the next day but it was off. This also happened once with ham from the deli. As I had bought 2kgs of chicken, I took it back for a refund. I did finally get my money back but not after I had to answer a buch of questions about how long it took before I put it in the fridge, was my fridge working properly etc and made me feel like I was trying to scam them.
There are stains all over the floor that really need a good mop and polish and there are cobwebs hanging down in the ceiling area. There are always half unpacked boxes in the aisles and they quite often have gaps in the shelves where they have run out of stock.
The IGA 20mins away from us is the complete opposite, it is very clean with good produce and friendly staff but it is not where I live.
Personally, I can't wait for Woolworths to open in our local area.