Bunnings

[Bongo]

Big thumbs up for the mob at Bunnings in Darwin.

Very friendly and helpful.

If the young staff can't help you they redirect you to someone who can.

[Xoe01]

It's not always one-sided.... I work in retail.... Many customers leave their own brains at home when they shop... Asking the most ridiculous questions....

[nbd73]

It's not always one-sided.... I work in retail.... Many customers leave their own brains at home when they shop... Asking the most ridiculous questions....

My mother fits this category. I refuse to shop with her these days, even when she tries to bribe me by suggesting a gift for me instead of the grand kids. The embarrassment is not worth it.

[Wunderlust]

Bunnings in Geraldton is awesome. Very friendly, helpful, knowledgeable, etc. Hey wunderlust, did you go and show the staff the packaged clothes line, and the bitumen patching stuff after you found them? We're not ranting after failing to possibly fix the problem, are we?

I did actually - my main gripe is not because they don't have the experience or knowledge but the fact they didn't know where the stuff was in their own department!

[dav]

Personally I find the staff at Bunnings (Narellan) very knowledgeable and helpful.  Never had a problem.


'shakey'

I've found Narellan Bunnnings really good. But with Master around the corner they can't afford to be slack.

[Boxhead 71]

I did actually - my main gripe is not because they don't have the experience or knowledge but the fact they didn't know where the stuff was in their own department!

Fair enough. I only asked 'cause i don't like people who go around complaining about stuff, but when asked if they've done anything to fix the problem they sorta look around or inspect their fingernails or change the subject etc.etc.

[baldheadedgit]

Fair enough. I only asked 'cause i don't like people who go around complaining about stuff, but when asked if they've done anything to fix the problem they sorta look around or inspect their fingernails or change the subject etc.etc.

I hate dirty fingernails   
But i love Master's. Be glad when they build one close to me....

BHG

[fishfinder]

I went to Bunnings Kings meadows about 12 months back and the service and negative attitude was atrocious the staff was actually walking the opposite direction when I ask for help - I dont expect them to know the product but I think they should be able to tell if they have items in stock if you point the item out in the catalogue. Then I went there again early last month wondered around the store whilst the wife ( yes I did not want to get told no again ) asked a staff member if they had an advertised item in stock and this person could not be more helpful we waited for about 45 minutes in which we did not mind as we could see that they were determined to find what we where after when they finally found what we wanted after closing off a section to bring in a fork truck with about six staff on the job I totally changed my opinion on them.
Last weekend I went to another hardware store and asked the young store attendant if he could point me in the direction of the chlorine in return he said to follow him and he will grab it off the shelf so off he raced grabbed this bottle off the shelf with a big grin on his face handing me the bottle I smiled and said thank you as I needed a new bottle of canvas sealer.

[Rumpig]

it's good to see Bunnings ran most real hardware stores out of business and these days stock hardly any actual building products a lot of tradesman need. we regularly drop in to get stuff like 125mm X 12mm bolts or even bulk packs of batten screws.....time and time again they aren't in stock or only have small packs of batten screws there  i mentioned how i was sick of it happening to a staff member working in one of the stores just before xmas, and he made comment of the useless lady working in the office who does the ordering these days instead of him who used to do it. that's just 2 products i have mentioned, there's heaps of other stuff we have tried to get over the last 12 months that's not on the shelf when it's supposed to be there.
for craft and other crap it's probably ok to visit, but for a real hardware store that supplies the building trade they are rubbish IMHO.

[scarps]

Have had 50/50 good and poor experience with team green box over the years but Big Praise for the Bunnings team at Craigieburn just north of Melbourne.  Enjoy going there just for their team service.

Also been to 3 of the new Masters stores and while they're fresh and new have to say they staff are also new and were unable to help me on 3 out 5 occasions. Doubtful I will will go back there.


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[cruisindub]

Was killing time in a Bunnings store the other day while waiting for teh good wife to complete one of her appointments. Was just killing time and wandering around.
Stopped in the Tool section and began looking at the Ryobi One+ cordless range. Out of my price and was just killing time. Picked up the battery circular saw and thought it looks pretty good.
Had a bunnings kid come up next to me and genuinely ask,
"Is that a hacksaw?"
In Disbelief I said
"circular Saw" and proceeded to promptly put it back, thinking he was letting me know they are watching me if I was doing anything dodgy.
He then said,
" I dont know much about tools and stuff"
Yep, He was running the tool shop. His name badge confirmed it.....
I shook my head in disbelief...... surely they cant be that bad..

Mind you, I do have a good good plumber guy in the plumbing section of our local. Ex plumber from UK, retired and happy to work a couple days a week. Knows his stuff and acknowledges some difference between materials etc between UK and here. I go and search him out when I need something a biut tricky. The rest, I wont waste my time with.
Theres on woman there who also really knows her stuff. Done loads of time on the trade desk. Its amusing how many guys refuse to be served by her, asking for a bloke. She knows her stuff, always happy and smily and always give me a good discount. 

[Rumpig]

Mind you, I do have a good good plumber guy in the plumbing section of our local. Ex plumber from UK, retired and happy to work a couple days a week. Knows his stuff and acknowledges some difference between materials etc between UK and here. I go and search him out when I need something a biut tricky. The rest, I wont waste my time with.

when it comes to plumbing supplies i go to a speciality plumbing supply shop like Reece, Tradelink, etc etc...a much better range at a better price with staff who know what they are on about. atleast Bunnings haven't killed off plumbing supply stores 

[cruisindub]

when it comes to plumbing supplies i go to a speciality plumbing supply shop like Reece, Tradelink, etc etc...a much better range at a better price with staff who know what they are on about. atleast Bunnings haven't killed off plumbing supply stores 

My Local tradelink store are the most ignorant, arrogant and sh1t dont stink people working there, cant budge a smile, a greeting, or even  an acknowledgement. Throw stuff at you from across the counter. Pig headed and arrogant.
I'll happily pay more elsewhere( well, not really, but you get my drift) than bless them with purchase.
The Reece store isnt much better. Having gone through all this with the kitchen, toilet, laundry and bathroom renos, i'd rather got to bunnings than support the locl guy, if there customer service and poor attitude is anything to go by.
Perhaps, as Im not a 'tradie', they talk to you like dirt.

[Rumpig]

My Local tradelink store are the most ignorant, arrogant and sh1t dont stink people working there, cant budge a smile, a greeting, or even  an acknowledgement. Throw stuff at you from across the counter. Pig headed and arrogant.
I'll happily pay more elsewhere( well, not really, but you get my drift) than bless them with purchase.
The Reece store isnt much better. Having gone through all this with the kitchen, toilet, laundry and bathroom renos, i'd rather got to bunnings than support the locl guy, if there customer service and poor attitude is anything to go by.
Perhaps, as Im not a 'tradie', they talk to you like dirt.

there's plenty of other plumbing supply stores about other then those 2 i have named, i only mentioned them as most people have probably heard the names before. i doubt the staff at those stores treat you like that because you aren't a tradie, my guess is they are just wankers full stop. i'm a chippy who knows bugger all about plumbing fittings, yet my local guys always help when me out when i start talking about thingamajigs and whatsamacallits 

[D4D]

Perhaps, as Im not a 'tradie', they talk to you like dirt.

Middys has the same attitude

[Mrs smith]

Perhaps, as Im not a 'tradie', they talk to you like dirt.

X3 My feeling is, if there's no account this is the norm.

[sparksy]

I was at our local Bunnings getting a few power points ( Sunday and elect wholesaler closed).
The guy in the elect section was explaining to a customer how to break into a power circuit and wire up a new powerpoint.
When I questioned him whether he was qualified and did he know that it was a offence to instruct a unlicenced person on how to do electrical work he just replied that they sold the stuff and all he was doing was telling the customer how to use it.

Ive noticed now that they sell power tool test tags. now anyone can get new tags and just fill in details from the last one that was tested by a sparky.

[Bill]

I was at our local Bunnings getting a few power points ( Sunday and elect wholesaler closed).
The guy in the elect section was explaining to a customer how to break into a power circuit and wire up a new powerpoint.
When I questioned him whether he was qualified and did he know that it was a offence to instruct a unlicenced person on how to do electrical work he just replied that they sold the stuff and all he was doing was telling the customer how to use it.

Ive noticed now that they sell power tool test tags. now anyone can get new tags and just fill in details from the last one that was tested by a sparky.

I'm sure the customer could have just googled it anyway and watched the video...
Bill

[kylarama]

Ive noticed now that they sell power tool test tags. now anyone can get new tags and just fill in details from the last one that was tested by a sparky.

This one has been going on since day dot in the industry.  Any Joe average can walk into a Middys or L&H and buy a pack of tags.

[krisandkev]

Went hunting for bird mesh this morning.  Local small hardware had one 10m metre roll left for $21, I needed 20 metres, so I went to a rural supplier store up the road and they also had only one roll left for $16.  Thought I would try Bunnings.  They only had 5 metre rolls and they wanted $35.70 for a roll!   What the!!!!    Kevin

[Yimmy]

Living in the country we dont have Bunnings, only recently got Stratco.

Do you believe that the local Mitre 10's shut at 12 on Sat and don't open till Monday morning 

However we have a small local Hardware shop which is part of the Trifty Link group, the couple who own the store run the store 7 days a week even the odd Sun morning where Pete is looking worse for wear 

The other day I went coz I had blown up my mower, standing out the front looking at new ones and find one looking abit sun faded. Ask pete what the go is and he says that it is a 2stroke and nobody wants 2 strokes, he has been pushing this mower in and out of the front door for 3 years   

Give me a deal I said, we go back to the computer and he gives me a price $30 cheaper than what he paid for it 3years prior, thats customer service, and I could list may more examples

Yes they are more expensive than the big boys, but you can guess who gets my money 

[Mrs smith]

This one has been going on since day dot in the industry.  Any Joe average can walk into a Middys or L&H and buy a pack of tags.

Anyone can go sit the test to tag as-well, just another union/government effort to create
bullsh!t jobs while pushing the price of conducting work in this country up. Just like red
cards and white cards, what an educational excursion that experience was.   

[Boxhead 71]

At work the other day, grabbed the new electric kettle to make a coffee, couldn't find the cord  Concientious ol' safety ociffer had the cord down at the local sparky's shed gettin' tested! WTF  Rant over. [On here at least  ]

[Xoe01]

Don't like them, then don't shop there!!! If everyone did that, they'd soon change.
Going there and whinging about them won't change a thing.
I don't like Coles, so I don't shop there and give them my $$.
Seems simple to me....,

[oldmate]

I'm with rumpig.

Get your timber from the timber yard, why cause it is generally a straighter,better grade timber

Get your nut and bolts from the local fastener place

Your plumbing from the local plumbing supplies

Electrical from elec supplies , anyway you guys get the drift. Remember Bunnings and masters really only get the products that John west rejects!!

Yes I am a tradie, yes I do use Bunnings for some things( convenience), but have trade accounts with all the little guys.