I have used them. It's ok. Not great but not bad.
+1. We bought a stainless kitchen from them.
Pros - It's good, solid enough - it's a stainless kitchen with a sink, drawer and flip-over bench.
Cons - The welds weren't ground down, and where they've spot-welded hinges on, etc, the stainless has been scorched and just left that way. Where the edges were folded over, they've only been folded the once; if you reach in you can scratch yourself on the inside edge of the sheet. That sort of thing. You get it out of the box all excited, and you get a bit sad the closer you look at it. By comparison, the stainless X-Trail kitchen on our camper is far and away a much higher quality unit (that commands a much higher price).
That said, functionally it's good and it's solid enough. Once you get over the fact that it's a rough, cheap kitchen, you'll be quite happy with it. For the money that was paid, the owner is quite happy with it.
re: dealing with the staff - I found them quick to answer questions, and very helpful. I would certainly buy from them again.
Good luck!
Matto