When I bought my 80 there was a Tigerz 11 winch on it. We checked the rope and found it was bound on tight so decided to re spool it. Turned the winch to free spool and with a lot of effort got the rope all spooled off. Went to respool it, winch not working. Used both the remote and the usual controller, no go. After playing with the connectors finally got the winch to move, but had to hold the plug in part in just the right spot to have contact.
Later on went to use the winch again. It worked a bit and then stopped. Didn't matter what I did neither controller would make it work. So with the rope out and under tension, we managed to get the 80 unstuck and looped the rope around the bullbar. turned out to be a further electrical problem and with an improved earth the winch again worked.
Used it a couple of times, nothing really aggressive or hard just some simple easy winches, no dramas. Then we went to winch a log around off the road and the winch worked for the first 30 secs to put tension on the line and move the log six inches and that was it. It appears the clutch is gone in it. With the motor going either in or out the drum does not move. With the motor going to wind the rope in we could grab the rope and pull it out off the drum.
In previous vehicles I have always had a Warn winch and never had a problem with them. As for the this POS I can not wait to be rid of it. You get what you pay for. In this case I bought a vehicle with it fitted and I would never by anything with a Tigerz 11 name on it again.