Ok here the update from tonight when I went to change the camera over for my new one.
I walked in just before closing cause that was the earliest I could get there. I went up to the guy that severed me last night and he was busy so called over another sales person. The guy comes over and I explain that I am there to change over the second hand camera for the new one I bought last night. He took camera off me and went and got the new one for me. He opened the box and pulled the camera and advised me to check it out to make sure I was happy that this one was new!!!!!!! I politely asked for him to please pack it in the box as obviously it was all packed properly and obviously they had already check it out. I then asked what they would do to compensate wasting my time and selling me the second hand camera. by this stage the first sale person from last night was also standing there. He said nothing you have your new camera what else do we owe you? I advised that I had seen him check the camera box last night by opening it and looking at the camera prior to putting it in the bag for me to take.
I know there are doubters that say i should give them the benefit of the doubt but if he is a salesmen selling cameras for a living he knows what a new in box camera should look like. He knew it was used but was hoping that I would not notice. Anyway they upgraded my memory card to a 16gb as a token guesture.
Again I should have opened the box before leaving the store. From now on I will ask to see the product I am buying before I pay and will check it again before I leave the store. I am partly to blame but they do try and sell 2nd hand stuff every day.
James
