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General => General Discussion => Topic started by: dales133 on March 27, 2015, 09:33:55 PM

Title: Ecopot fantastic service
Post by: dales133 on March 27, 2015, 09:33:55 PM

So while I was away in cairns the step daughters boyfriend smashed the glass on my brand new eco heat induction cooktop.
I finaly got around to calling them and was met by a realy enthusiastic and helpful woman on the phone.
She said it won't be covered under warranty but if you send it in well see what we can do.
So a few days later I call them and she informed me that it was ready and that it would be 10 bucks and free return postage!
So I got a padded bag to keep it in and a insulated bag for the ecopot and 2 days later it's on my doorstep for 50 bucks all up.
I've found the ecopot a brilliant bit of kit but thier customer service is second to none..
Highly recommended A++

Title: Re: Ecopot fantastic service
Post by: Jeepers Creepers on March 28, 2015, 04:02:13 AM

When I first read the heading, i thought it said "Escort Fantastic Service"

I think I've gotta go to Spec Savers

Title: Re: Ecopot fantastic service
Post by: tracker on March 28, 2015, 04:26:35 AM

Quote from: Jeepers Creepers on March 28, 2015, 04:02:13 AM

When I first read the heading, i thought it said "Escort Fantastic Service"

I think I've gotta go to Spec Savers

     LMAO........ :worthles:

                                   

Title: Re: Ecopot fantastic service
Post by: dales133 on March 28, 2015, 08:45:32 AM

Lol jeepers